Home & Community Based Services Programmer

About the role

This role operates administratively in a Home and Community-Based Services (HCBS) Setting, defined as “medical, social, and supportive services for Iowans with functional, cognitive, and other physical or mental health needs.” (Iowa Health & Human Services).

Responsibilities

• Build and maintain a strong team culture through active presence, monthly team meetings, staff coaching, on-call participation, and providing coverage as needed, including short-notice staffing gaps.
• Manage and monitor key resources including vehicle usage, individual budgets, payee-related financial processes, medication check-ins, and appointment scheduling to ensure services run smoothly and efficiently.
• Ensure services are delivered in a way that respects individual needs and goals by collaborating with CBCM and IDT, developing individualized plans, completing assessments, and maintaining accurate service documentation and authorizations.
• Serve as the primary liaison for individuals served, families, guardians, and case managers; communicate service changes promptly, document interactions, and support community partnerships and service promotion efforts.
• Maintain compliance with all applicable laws, policies, and regulations; ensure accurate incident reporting and service documentation; and advocate for individuals to promote independence, dignity, and self-determination.

Requirements

• Mission-oriented: We’re on a mission to empower people to reach individual achievement across the spectrum of life. We know you are, too.
• An Attitude of Learning: The truth is, the field of caregiving is always changing and requires adaptability. We need people on our team who are always ready to learn new ways of doing things, helping people, and changing lives.
• Ability to Communicate Well: We’re looking for people with strong communication abilities so we can rely on you to communicate effectively to the rest of the team and the people we serve.
• Confidence: We’re looking for people who know how to balance being bold and being humble. We’re looking for team members who are self-aware enough to know when to stand up as an advocate for others and when it’s time to follow the leader.
• Age Requirement: This position requires you to be at least 18 years of age.
• Driver’s License: You’ll be responsible for transportation at times, so we need to trust your ability to be safe behind the wheel.
• Reliable Transportation: You’ll need reliable transportation. You will also need to provide proof that your automobile insurance covers $100,000/$300,000/$50,000 liability coverage – don’t worry, we can answer any questions you might have about this.
• Minimum Education Requirement of High School Diploma/GED equivalent.
• Work Authorization: Candidates must be able to work in the U.S. without sponsorship.

Physical Demands

• May require lifting at times, up to 35 pounds.
• May require prolonged sitting and working at a computer for up to eight hours.
• May require frequent bending, stooping, and stretching.
• May require prolonged standing for up to eight hours.
• Must wear hearing and eye protection in required areas.
• Must have ability to see objects/persons at a distance.
• Must have ability to see close work such as typed or handwritten material.
• Must have ability to hear conversations in a quiet and a noisy environment.
• Must have ability to determine where a sound is coming from.
• Must have ability to communicate through speech.
• Must have ability to drive and transport for service provision as needed.
• Must remain awake during working hours, if applicable.

Benefits

Depending on your full-time or part-time status, you’ll have access to:

• Competitive Wages: The base pay is $22.63/hour. With education and experience, you could start out making more than that.
• Scheduling: This full-time position operates Monday through Friday, 8:00 a.m. to 4:30 p.m. As part of a 24/7 service organization, the role includes participation in an on-call rotation and may require flexibility to provide additional coverage as needed in our site homes.
• Generous Paid Time Off (PTO).
• 401k Retirement Plan.
• Comprehensive Insurance Plans.
• Pre-Paid Legal Services.
• Discounted Costco or Sam’s Club Memberships.
• Advancement Opportunities.
• Employee Assistance Program.