Home Care Scheduler - Full-Time

What You'll Do

• Create and maintain caregiver schedules based on client needs and caregiver availability.
• Match caregivers with clients based on availability, skills, experience, and location.
• Handle caregiver call-outs, schedule changes, and coverage needs.
• Communicate with caregivers regarding their schedules, assignments, and availability.
• Communicate with clients and families regarding scheduling needs and changes.
• Maintain accurate scheduling records and documentation.
• Work closely with the office and recruiting team to ensure staffing needs are met.
• Help ensure continuity of care for our clients.

What We're Looking For

• Previous scheduling, staffing, or home care experience preferred.
• Strong organizational and multitasking skills.
• Excellent communication and customer service skills.
• Comfortable making phone calls and communicating with caregivers and clients throughout the day.
• Able to problem-solve and stay calm in a fast-paced environment.
• Strong attention to detail.
• Computer proficiency; experience with scheduling software is a plus.
• Dependable, motivated, and able to work well as part of a team.

Why Join Guardian Angel Senior Services?

• Competitive pay based on experience.
• 401(k).
• Health Insurance.
• Working Advantage.
• Wellness Time.
• Travel Time Between Clients.
• Employee Referral Bonus.
• Free Training.
• Supportive team environment.
• Opportunities for growth and professional development.
• Meaningful work that directly impacts the care our clients receive.