Home Care Scheduler/Administrative Assistant - Full-Time

Schedule

This is a full time 40 hour a week shift.

About the role

Gulf Coast Village Home Care is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization.

Qualifications

• High school graduate
• Minimum of 1 year general office experience
• Scheduling experience highly desirable
• Able to work 40 flexible hours per week
• Knowledge of medical terminology and a general medical background desirable
• Computer skills including MS Office (Outlook, Word, Excel, PowerPoint)
• Data entry experience
• Excellent telephone skills
• Scheduling ability and experience
• Driver’s license and vehicle required for courier duties between office and main campus

Essential Duties And Responsibilities

• Schedule new and existing client’s services
• New client intake and referred to Program Manager for contract signing and care plans
• Assist with admitting new campus clients as need when Program manager is not available
• Aid in maintaining client and caregiver files
• Keep client and caregiver files current
• Basic telephone and faxing skills needed with phone etiquette with an emphasis on customer service
• Basic marketing skills a plus
• Data entry including entering new clients, verifying payroll and assist business office manager in payroll/billing duties
• Follow up phone calls for patients due to schedule changes, and general communications

Benefits

• 403(b) Retirement Plan
• Employee Discount Program (car rental, wireless carriers, travel, uniforms, etc.)
• Career scholarships
• Quality training, continuing career education and leadership programs
• Full insurance (*must work 24 hrs. or more)
• Paid Time Off (Vacation, Holiday & Sick Days – must work 24 hrs. or more)

Skills

• Medical terminology knowledge
• Customer service skills
• Basic computer skills (MS Office)
• Data entry skills
• Scheduling experience
• Telephone skills
• Marketing skills (basic)

Pay

Pay is commensurate with experience.

Schedule

This is a full time 40 hour a week shift.

Benefits

• 403(b) Retirement Plan
• Employee Discount Program (car rental, wireless carriers, travel, uniforms, etc.)
• Career scholarships
• Quality training, continuing career education and leadership programs
• Full insurance (*must work 24 hrs. or more)
• Paid Time Off (Vacation, Holiday & Sick Days – must work 24 hrs. or more)