Home Care Business Development Community Liasion

Key Responsibilities

• Develop and maintain strong relationships with referral partners including: Hospitals and rehabilitation centers, Assisted living and senior living communities, Physician offices and healthcare providers, Elder law attorneys and professional advisors, Veterans organizations and community partners
• Conduct regular outreach visits and follow-ups
• Identify new partnership opportunities within the community
• Represent the organization at professional events, health fairs, and educational programs
• Serve as a trusted resource for partners navigating home care solutions for their clients or patients
• Support families during the early stages of the care journey by:
• Responding promptly to referral inquiries
• Aiding with scheduling initial care assessments
• Conducting compassionate in-home consultations (“couch visits”) with prospective clients and families
• Helping families understand services, expectations, and the onboarding process

Qualifications

• Bachelor’s degree in Marketing, Communications, Human Services, or related field preferred
• 5+ years experience in healthcare, home care, senior services, or community outreach
• Strong relationship-building and communication skills
• Ability to build trust with healthcare professionals, families, and community organizations
• Experience using CRM systems and Microsoft Office
• Strong organizational and follow-through skills