Holston House Nashville - Front Desk Agent

Key Skills/Responsibilities

• Guest Service Superstar: Bringing warm vibes and top-tier service to make guests feel at home.
• Communication Champ: Clear, confident, and smile-driven communication both in person and through coordination.
• Quick-Thinking Problem Solver: Turning challenges into happy endings with fast thinking and smart action.
• Multitasking Marvel: Organizing and managing reservations, check-ins, check-outs, and financial details with ease.

Education & Experience

• High school diploma or equivalent
• Experience in a hotel or related field preferred
• Familiarity with hotel management software and Microsoft Office suite

Benefits

• Competitive benefits package including medical, dental, vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, and 401k retirement plan
• Now offering Daily Pay!

Property Information

Holston House Nashville offers a boutique, art-deco-inspired workplace in downtown Nashville, near the Ryman Auditorium, live music venues, and major sports and entertainment districts. The hotel blends historic architecture with modern design, featuring a rooftop pool, the Heirloom lounge, and stylish guest rooms with leather and velvet accents, marble fixtures, and Music City touches such as record players. It's an ideal setting for staff who enjoy delivering personalized, high-touch hospitality in a culturally rich urban location.