Courtyard Nashville Green Hills - Front Desk Agent

Key Skills/Responsibilities

• Guest Service Superstar: Bringing warm vibes and top-tier service to make guests feel right at home.
• Communication Champ: Clear, confident, and smiling communication whether chatting with guests or coordinating with the team.
• Quick-Thinking Problem Solver: Turning challenges into happy endings with fast thinking and smart action.
• Multitasking Marvel: Organizing and running reservations, check-ins, check-outs, and financial details efficiently.

Education & Experience

• High school diploma or equivalent.
• Experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

• Competitive benefits package after an initial waiting period.
• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage.
• Short-Term and Long-Term Disability Income.
• Term Life and AD&D Insurance.
• Paid Time Off.
• Employee Assistance Program.
• 401k Retirement Plan.

Property Information

Simplify your travels at Courtyard Nashville Green Hills. Refresh in our guest rooms with plush Marriott bedding, ergonomic workspaces, and mini-fridges. Savor balanced entrees, Starbucks coffee, and craft cocktails at the Bistro, or try local restaurants like Santo, Park Café, and the renowned Bluebird Café. During your stay, easily get to top Nashville sights including Belmont University and Lipscomb University, the Mall at Green Hills, Centennial Park, and Cheekwood Botanical Garden. Stay active at our rooftop pool and 24-hour fitness center, or enjoy outdoor recreation at Centennial Park. Our convenient location near downtown Nashville makes our venues a great choice for your next formal meeting or special event.

About the Role

Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Qualifications

High school diploma or equivalent; experience in a hotel or related field preferred. Familiarity with hotel management software and Microsoft Office suite.

Skills

Guest Service Superstar, Communication Champ, Quick-Thinking Problem Solver, Multitasking Marvel.

Benefits

• Medical, Dental, and Vision Coverage.
• Short-Term and Long-Term Disability Income.
• Term Life and AD&D Insurance.
• Paid Time Off.
• Employee Assistance Program.
• 401k Retirement Plan.

Pay

Details available upon request.

Schedule

Shifts: 7a to 3p and 3p to 11p. Open availability required.