Front Desk Agent
Olympia Hospitality · Mount Pleasant, SC · 2 days ago
ManagementFull-time
Responsibilities
- Receiving accommodation reservations from visitors
- Taking the details of all arriving guests including payment information
- Allocating rooms to all guests
- Providing information to guests about the procedures, policies, and facilities of the hotel
- Providing the guest with the necessary tourism information
- Issuing receipts to the guests
- Ensuring the safety and security of all guests
- Maintain all guest reservations in accordance with credit card security requirements
- Balance and properly account for cash drawer at the desk for each shift
- Document any necessary minor repairs and/or replacements of room furniture, fixtures, and equipment to include television sets, light fixtures, and follow through with proper department
- Smile, acknowledge, and greet guests while in guest rooms, front of the house, or any other area of the hotel
- Respond to guest’s requests for immediate repairs
Qualifications
- A high school diploma or equivalent
- A basic working knowledge of a computer including word and be able to handle multiple tasks at one time
- Excellent communication and interpersonal skills with the ability to interact with many types of personalities
- Very good organization and time management skills
- The ability to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasks
Benefits
- Health insurance
- Dental and vision insurance
- 401K program with a matching component
- Flexible Spending Accounts (FSAs) for medical expenses and childcare expenses
- Seven paid holidays throughout the year
- Paid time off benefit
- Travel discounts at our portfolio of hotels
Company Information
The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.