Hilton Garden Inn Nashville Smyrna - Front Desk Agent

Key Skills/Responsibilities

• Guest Service Superstar: Bringing warmth and top-tier service to make guests feel at home.
• Communication Champ: Clear, confident, and smile-filled communication skills.
• Quick-Thinking Problem Solver: Turning challenges into happy endings with quick thinking and smart action.
• Multitasking Marvel: Organizing and managing reservations, check-ins, check-outs, and financial details efficiently.

Education & Experience

• High school diploma or equivalent
• Experience in a hotel or related field preferred
• Familiarity with hotel management software and Microsoft Office suite

Benefits

• After an initial waiting period, eligible for a competitive benefits package including:
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Hilton Garden Inn provides a welcoming workplace between Nashville and Murfreesboro, featuring a five-hole putting green and convenient access to Nashville Shores, the Sam Davis Home, and the Grand Ole Opry. Team members support amenities such as the Garden Grille & Bar, serving daily breakfast and evening dinner, as well as a 24-hour Pavilion Pantry. The hotel offers a comfortable environment with flexible dining, modern guest rooms, and a focus on warm, attentive service. It's a versatile setting ideal for staff who enjoy working with both leisure and business travelers.