Holiday Inn Express Nashville Downtown - Front Desk Agent

Key Skills/Responsibilities

• Guest Service Superstar: Bringing warmth and top-tier service to make guests feel at home.
• Communication Champ: Clear, confident, and smiling communication skills.
• Quick-Thinking Problem Solver: Turning challenges into happy endings.
• Multitasking Marvel: Organizing and managing reservations, check-ins, check-outs, and financial details.

Education & Experience

• High school diploma or equivalent.
• Experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

• Competitive benefits package including medical, dental, vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, and a 401k retirement plan.
• Now offering Daily Pay!

Property Information

The Holiday Inn Express Nashville Downtown Conf Ctr is the largest hotel in the nation, boasting 287 guestrooms and over 10,000 sq. ft. of flexible meeting space. It is conveniently located in downtown Nashville, near venues such as Bridgestone Arena, Music City Center, Frist Center for the Visual Arts, Ryman Auditorium, Music Row, and Nissan Stadium. The hotel features a seasonal outdoor pool and upgraded 200mg Wi-Fi access, along with iHomes and Keurig Personal Coffee Makers in each guest room.