Residence Inn Chattanooga - Front Desk Agent

Key Skills/Responsibilities

• Guest Service Superstar: Bringing warm vibes and top-tier service to make guests feel right at home.
• Communication Champ: Clear, confident, and smiling communication skills, whether chatting with guests or coordinating with the team.
• Quick-Thinking Problem Solver: Turning challenges into happy endings with fast thinking and smart action.
• Multitasking Marvel: Organizing and managing reservations, check-ins, check-outs, and financial details with ease.

Requirements

• High school diploma or equivalent
• Experience in a hotel or related field preferred
• Familiarity with hotel management software and Microsoft Office suite

Qualifications

Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja.

Benefits

• Competitive benefits package including medical, dental, vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, and a 401k retirement plan
• Now offering Daily Pay!

Pay

Details on pay structure not specified, but offered on a competitive basis.

Schedule

Shifts are mostly 3:00pm–11:00pm. Schedules will vary based on hotel demand.

Property Information

As a business travel hotel, our Chattanooga extended-stay hotel offers everything that busy travelers need for a productive stay. Our two-bedroom suites feature fully-equipped kitchens; guests can keep their refrigerator stocked during their stay, courtesy of our time-saving grocery shopping service. Complimentary Internet access throughout the hotel allows you to stay connected at all times, and a flat-screen TV and comfortable bedding in your suite will help guests relax after a busy day. Each morning we offer our delicious free breakfast. Our Chattanooga hotel with an indoor pool is perfect for guests traveling with their families. Our conference hotel offers business services including an on-site business center with printing and faxing capabilities, as well as 4,600 sq. ft. of meeting space. Located off I-75 and just minutes from shopping, guests will enjoy Hamilton Place Mall featuring 200 stores.