High Tech GSOC Operator in San Francisco

About the role

We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients. Securitas plays an essential role for our clients and in society. The SOC Operator position helps maintain a safe and secure environment for our clients by providing centrally managed law enforcement radio monitoring with event logging and recording, alarm monitoring of intrusion detection systems, and emergency dispatch, incident reporting and analysis, and remote alarm panel programming.

Responsibilities

• Provide centrally managed law enforcement radio monitoring with event logging and recording
• Monitor alarm systems for intrusion detection
• Handle emergency dispatch, incident reporting, and analysis
• Program remote alarm panels

Requirements

• Experience in roles like Call Center Representative, Dispatch, or Camera Monitoring is preferred
• Strong communication and problem-solving skills
• Ability to work independently and manage multiple tasks
• Basic knowledge of security systems and protocols

Qualifications

• High school diploma or equivalent
• Some college or technical training in a related field
• Previous experience in a customer service or call center role

Skills

• Excellent verbal and written communication skills
• Proficient in Microsoft Office Suite
• Ability to work flexible hours including evenings and weekends
• Knowledge of security systems and protocols

Benefits

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Pay

Weekly pay

Schedule

Flexible schedules