GSOC Analyst (Menlo Park, CA)

About Crisis24

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions, and global medical concierge capabilities. We help prominent organizations, disruptive brands, and influential individuals operate with confidence in an uncertain world.

Summary

The GSOC Analyst must be detail-oriented, possess a strong aptitude in communication and analytical thinking when responding to events, and have a team-first mentality. Daily responsibilities include monitoring global events, camera and alarm monitoring, internal and external communications, and responding to alerts from various security systems and tools. Analysts must effectively comprehend data and compose clear, effective communications for a global audience.

Essential Functions

• Provide emergency and non-emergency security system monitoring, security dispatch, and emergency notification services.
• Write security incident investigation reports to provide situational awareness and communicate risks to management.
• Collect, evaluate, and disseminate intelligence to support action plans based on credibility and likelihood.
• Aid in planning and executing risk assessment projects.
• Contribute to procedures and processes to standardize and enhance risk management.
• Work closely with various onsite, offsite, internal, and external security teams.
• Process and maintain a wide variety of files, logs, reports, and forms.
• Prepare written reports of incidents in proper format, grammar, and spelling.
• Analyze information using multiple external sources to identify and prevent potential threats or risks affecting company assets.

Required and Preferred Experience and Qualifications

• Bachelor’s degree in a related field is strongly preferred. Equivalent military or work experience is acceptable.
• Interest or direct experience in executive protection, intelligence, operations, critical incident management, or corporate security.
• Well-versed in current technologies and open-source search methodologies.
• Experience working on a remote-based team.
• Must be willing to sign an NDA and maintain strict confidentiality.
• Effective communicator, both verbally and in writing.
• Competent user of Microsoft Suite and Google Suite.
• Ability to maintain a professional demeanor during stressful situations.
• Quickly adapt and excel in dynamic situations.
• Demonstrated organizational and time management skills.
• Flexible with the ability to work evenings, odd hours, and weekends with little notice.
• Frequent sitting and/or standing.
• Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment.
• Ability to handle multiple tasks concurrently.
• Must undergo and meet company standards for background and reference checks, and drug tests if required.
• Exposure to sensitive and confidential information.
• Regular computer usage.
• Information Security: Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Work Environment & Physical/Mental Demands

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:

• Must undergo and meet company standards for background and reference checks, and drug tests if required.
• Exposure to sensitive and confidential information.
• Regular computer usage.
• Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment.
• Occasional reaching with hands and arms, stooping, kneeling, crouching, and/or crawling.
• Must be flexible with the ability to work evenings, odd hours, and weekends with little notice.
• Frequent sitting and/or standing.

Equal Opportunity Employer

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.