Health Unit Coordinator - NICU

About the role

The NICU is looking for a Health Unit Coordinator for a full‑time (36 hours per pay period) day‑shift position. The role involves 3‑12‑hour shifts per week with weekend and holiday requirements; shift hours are 7:00 am‑7:30 pm, with flexibility in hours possible.

Responsibilities

• Provide a welcoming and resourceful presence as the first contact for patients, families, friends and visitors.
• Maintain a professional presence and deliver outstanding communication and problem‑solving skills.
• Serve as a key team member coordinating workflow, data and communications for the department.
• Manage patient flow, patient data and order entry, charge capture and revenue management.
• Perform low‑level troubleshooting for computer devices.
• Provide patients, physicians and other customers with a “Something More” experience.

Requirements

• Education: Minimum high school diploma; preferred one year of college course or higher level training.
• Credentials/Licensure: Minimum N/A; preferred Health Unit Coordinator Certification.
• Related Experience: Minimum N/A; preferred one year of experience in hospital, medical registration/billing or health unit coordination.

Skills

• Knowledge of medical terminology.
• Good computer and data entry skills.
• Strong customer service and interpersonal skills.
• Ability to work with interruptions while maintaining excellent customer focus.
• Organizational and multi‑tasking skills; attentive to detail.
• Professional presence and vocabulary; pleasant and helpful demeanor.
• Computer competency: familiarity with standard desktop and Windows‑based systems (email, e‑learning, intranet, navigation) and ability to use other software required for essential functions.
• Physical/mental requirements: sitting and standing for extended periods; extensive computer work; performing detailed tasks; able to work with interruptions and changing priorities; multi‑tasking; fine motor skills; near vision and hearing speech (speak loud or soft); ability to walk, bend and stoop; use of computer, keyboard and phone; ability to maneuver patient care equipment frequently.

Schedule

Full‑time (36 hours per pay period) day‑shift: 3‑12‑hour shifts per week, including weekend and holiday requirements; shift