Health Unit Coordinator - Med/Surg - HUC

About the role

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.

Responsibilities

• Provides organizational, receptionist, and clerical support to patient care units and the health care team.
• Monitors and orders supplies.
• May transcribe orders to patient electronic medical record and other communication devices.
• Communicates effectively via a variety of modalities with patients, visitors, and facility staff.
• Plays an integral role in communication across the continuum of care.
• Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources.
• Activities complement the patient care delivery model.
• Carries out all aspects of the job using good judgment and problem‑solving skills, strong interpersonal skills, and assumes responsibility for self‑development within the role and participates in continuous improvement activities.
• Supports the healthcare team by anticipating and responding to team requests and patient needs.

Qualifications

• Education: High school diploma or equivalent required.
• Successful completion of college, HUC vocational program, or HUC Certification preferred.
• Outstanding customer service, interpersonal and organizational skills.
• Adapts effectively to unpredictable situations within the patient care setting.
• Availability to work flexible hours, including days, evenings, nights, weekends and holidays.
• Training: Basic knowledge of computer systems and strong keyboarding skills (i.e., Windows‑based applications, LAN use, and intranet/internet use) required.

Benefits

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre‑Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Pay

Compensation range is $22.12 - $31.21 per hour.

Schedule

Part Time – 48 hours per pay period (12‑hour day). Weekend schedule: every 3rd weekend/holiday.