Health Unit Coordinator (HUC) | Med Surg

What You Will Do

• Serves as a unit/department resource, providing customer service to patients, families, healthcare staff.
• Greet all persons, answer inquires, direct, and assist them.
• Uses appropriate reception etiquette for telephone, nurses’ desk receiving area and paging system when answering phone, making announcements and/or assisting visitors, assist in providing direction during emergencies.
• Communicates messages, explanations and instructions clearly, accurately and in a timely manner to all members of the healthcare team.
• Keeps work area clean and organized, assists or is responsible for set up and/or restocking rooms, ordering supplies, and cleaning.
• Accurately enters patient admission/registration information, assists with completion of any required forms, preparing charts, order entry, scheduling appointments, and obtains/distributes patient education materials as directed.
• Affords assistance with transfer and/or discharge paperwork and communicates necessary for receiving departments/facilities.
• Affords assistance with patient care needs as requested and appropriate to the unit/department.

Essential Qualifications

• The individual must be able to work the hours specified.
• To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds.

Required Education, License/Certification, Or Work Experience

• High School or GED Equivalent
• Related experience in a healthcare setting

Reasonable Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Avera is an Equal Opportunity Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org.