HEALTH SUPPORT SPECIALIST - 64045478

Your Specific Responsibilities

This is a para-professional healthcare support position responsible for serving clients in the Special Supplemental Nutrition Program for Women, Infants and Children (WIC) in accordance with State and Federal regulations (DHM 150-24). Services include eligibility determination, anthropometrics and hemoglobin testing, and issuance of program benefits. This position also schedules client appointments, assists clients with completion of nutrition questionnaires, and provides low risk second nutrition education contacts (newsletters).

The incumbent is at risk for exposure to blood-borne and airborne pathogens and will be immunized in accordance with DOH Immunization Recommendations for Health Care Workers and is required to have an annual assessment for TB, which may include a tuberculin skin test. This employee is responsible for WIC data sets security. Contributes to the organization’s culture of performance excellence by actively seeking to improve personal and organizational performance through measurement, analysis, knowledge management, and processes improvements and participation in performance management committees, councils, and/or workgroups. Continuously demonstrates the Department’s ICARE values. This position reports to the Clerical Supervisor-SES. This position is for the Immokalee clinic, but will need to travel to Naples clinic as needed.

Responsibilities

• Performs client eligibility process for income, address, physical presence, and identification.
• Performs anthropometric measurements (height, weight, length) and hemoglobin testing as required for client eligibility determination.
• Issues program benefits (food package) and client ID/VOC cards.
• Assists with completion of client nutrition questionnaire and documents responses in the FL-WiSE data system as needed.
• Schedules client appointments in the FL-WiSE data system.
• Provides second nutrition education contacts for low-risk WIC participants based on newsletter and lesson plan.
• Provides voter registration services in compliance with WIC guidelines.
• Assists with maintenance inventories as assigned, including DVD's, book's, and/or OCO equipment.
• Other duties as assigned.

Required Knowledge, Skills, and Abilities

• Competent keyboard skills required.
• Ability to learn FL-WiSE computer system, Department of Health software applications, and use calculator.
• Ability to maintain client confidentiality and interact professionally and effectively with clients, other members of the public and other DOH staff.

Qualifications

• Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.
• High School Diploma or equivalent
• Florida Drivers License and reliable transportation
• Completion of the Florida Nutrition Training Guide is required.
• Bi-lingual in English and any other language required.

Benefits

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions (For more information, please click A)
• Flexible Spending Accounts
• Tuition waivers
• And more! For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Mission, Vision, and Values

Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision: To be the Healthiest State in the Nation.

Values:

• Innovation: We search for creative solutions and manage resources wisely.
• Collaboration: We use teamwork to achieve common goals & solve problems.
• Accountability: We perform with integrity & respect.
• Responsiveness: We achieve our mission by serving our customers & engaging our partners.
• Excellence: We promote quality outcomes through learning & continuous performance improvement.