Health Services Coordinator

About the role

The Health Services Coordinator serves on the health services team, supporting the department's overall operations through a variety of administrative and clinical functions as directed by the Director of Health Services (DHS). This position ensures dignity and promotes independence for each resident while providing care and services in accordance with each service plan and MBK policy and procedure.

Responsibilities

• Conduct and coordinate assessments/evaluations of potential residents and make recommendations for admission in accordance with current rules, regulations, and community policies and procedures that govern resident assessment.
• Draft initial Individualized Service Plans (ISP) and update as needed.
• Review service plans with the responsible parties and the Executive Director as requested by DHS.
• Ensure continuity of the assisted living residents’ total care regimen.
• Provide training and education as needed on a range of essential topics, including competent medication delivery, acceptable treatments, safety protocols, emergency procedures, accurate records, and state requirements to provide the best possible resident care.
• Serve as a medication technician if needed.
• Provide coverage of job duties within the department during absences, either through assistance in finding coverage or personal completion of duties.
• Check vital signs as directed and look for signs that health is deteriorating or improving.
• Perform basic nursing functions such as treatments, medication delivery, and managing resident emergencies, ensuring residents are comfortable, well-fed, and hydrated.
• Maintain adequate inventory of resident care supplies and demonstrate a commitment to minimizing waste of supplies and equipment.
• Aid in the community marketing effort through positive interactions, acting as a liaison between the community and families/outside health service providers.
• Care for the safety and security of all staff, residents, and guests following established safety standards, policies, and procedures.
• Promote a spirit of teamwork and open communication in accordance with the MBK principles and core values.
• Perform other job duties or special projects as assigned or requested by the Supervisor or Executive Director.

Requirements

• RN, LVN, or LPN License that is active and in good standing is essential; adherence to all requirements to maintain license, including CEU completion and timely renewal.
• 2+ years of prior related work experience functioning in a similar healthcare environment.

Education

• Must complete required Background clearances, health screening, and provide negative TB test results within 7 days of employment (must be within the last 6 months).
• Must have a valid state driver’s license and valid insurance or reliable method of transportation.
• Must have competent and current technical and computer skills, including familiarity with Microsoft Office Suite (e.g., Word, Excel, Outlook, etc.) and office equipment.
• Must have excellent communication skills, including the ability to speak, write, and read English.
• Must possess the ability to make sound, independent decisions when circumstances warrant, and remain calm during stressful or emergency situations.
• Must possess the ability to always deal tactfully and professionally with personnel, residents, family members, and guests.
• Must possess strong organizational, problem-solving, and time management skills.
• Must maintain a neat and organized work environment to promote safe coordination of resident care.

Physical Demands & Work Environment

• Must be able to work a flexible schedule, opposite of the Director of Health Services, including weekends and holidays.
• Must be mobile and able to perform the physical requirements of the job, including walking, bending, kneeling, squatting, pulling, reaching overhead, and repetitive motion.
• Ability to move intermittently throughout the workday, in the community, and between neighborhoods.
• Ability to lift and carry up to 50 pounds and push up to 250 pounds, as necessary.
• Ability to assist in the physical movement of residents during routine transfers or in emergency situations.

Qualifications

• Must not be considered an “Excluded Party” as defined by the U.S. Department of Health and Human Services, any state Medicaid Programs, and any additional federal and state government contract programs.
• Must continually comply with certain laws and regulations that impact the company, including, but not limited to, state licensing regulations, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Resident Rights as defined by the U.S. Department of Health and Human Services, and any other federal or state laws relating to team members’ professional licenses.

Skills

• Excellent communication skills.
• Sound decision-making abilities.
• Organizational and problem-solving skills.
• Ability to work independently and under pressure.
• Strong interpersonal skills.
• Knowledge of state and federal regulations.

Benefits

Full-time Benefits Include Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%.

Childcare and eldercare assistance.

Flexible spending accounts.

Pay

Pay Range: $34 - $36/hr

Schedule

Expected Weekly Hours: 24
Schedule: Sunday - Tuesday

Company Information

MBK Senior Living is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other protected reason. Our company is committed to providing access, equal opportunity and reasonable accommodation for qualifying individuals in employment, its services, programs, and activities. Regulatory Disclosures for Senior Living Communities with Medicaid Residents: An “Excluded Party” is a person that the federal or state government found not eligible to provide care and services in a facility that receives Medicare or Medicaid funding. If employed at one of our senior living communities that receives Medicare or Medicaid funding, team members must not be considered an “Excluded Party” as defined by the U.S. Department of Health and Human Services, any state Medicaid Programs, and any additional federal and state government contract programs. If, as a team member, you learn that you are an Excluded Party, you must present your Excluded Party notice letter to your supervisor immediately. Regulatory Requirements: If employed at one of our senior living communities, team members must continually comply with certain laws and regulations that impact the company, including, but not limited to, state licensing regulations, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Resident Rights as defined by the U.S. Department of Health and Human Services, and any other federal or state laws relating to team members’ professional licenses. HIPAA Disclosure: All Team Members prior to commencing employment and once employed must not be considered an “Excluded Party” as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If as an associate you learn you are an Excluded Party, you must present your Excluded Party notice letter to your supervisor immediately. An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a Community that receives Medicare or Medicaid funding. In addition, at all times, during your employment, all associates must be in compliance with certain laws and regulations that affect the company, including but not limited to Resident Rights, HIPAA, State licensing regulations, and those laws relating you an associates’ professional license.