Headend Engineer

Duties / Responsibilities

• Work with the engineering department on the implementation of new technologies or services.
• Design, build and maintain all structured wiring to ensure efficient data flow and organization in all company facilities.
• Create and maintain preventive maintenance and equipment replacement schedules for UPS, battery backup, power generators, HVAC, environmental sensors, and other predictive diagnostic tools.
• Maintain IPTV services and linear channels for Audio/Video quality.
• Analyze real-time and historic data from monitoring systems to proactively address issues.
• Monitor and support Headend Infrastructure and equipment including but not limited to Satellite receivers, encoders/transcoders, VOD Catchers, AD insertion, middleware and servers.
• Coordinate with NOC and other engineering teams to resolve technical issues and to conduct scheduled maintenances.
• Perform installation, wiring, labeling and configuration of equipment.
• Continuously develop skills to advance professionally.

Qualifications

• Associate’s degree in Engineering, Telecommunication, RF, and or satellite certifications or equivalent
• Minimum of 3 years related telecommunication industry or RF/satellite experience required
• Strong Head-End knowledge and computer related skills
• Understanding of IPTV, IP multicast, video codecs, and standards
• Excellent Audio/Visual observation skills to identify impairments and quality issues
• Must have active and clean, non-restrictive, state issued driver’s license in State where hired
• Computer proficiency required in Microsoft Office and Visio, with a higher level of proficiency in Excel, preferred
• Knowledge of LAN/WAN principles
• Working knowledge of the principles in Ethernet, fiber and coax wiring
• Knowledge of DC and AC power systems and HVAC and AC systems

Benefits

• Comprehensive Healthcare/Dental/Vision Plans
• 401K Retirement Plan with Company Match
• Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
• Paid Volunteer Time
• Paid Parental Leave
• Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
• Employee Referral Bonuses
• Exclusive Entertainment Discounts/Perks