Headend Engineer

Duties / Responsibilities

• Work with the engineering department on the implementation of new technologies or services.
• Create and maintain preventive maintenance and equipment replacement schedules for UPS, battery backup, power generators, HVAC, environmental sensors, and other predictive diagnostic tools.
• Maintain IPTV services and linear channels for Audio/Video quality.
• Monitor real-time and historic data from monitoring systems to proactively address issues.
• Coordinate with NOC and other engineering teams to resolve technical issues and conduct scheduled maintenances.
• Install, wire, label, and configure equipment.
• Continuously develop professional skills.

Qualifications

• Associate’s degree in Engineering, Telecommunication, RF, and/or satellite certifications or equivalent.
• Minimum of 3 years related telecommunication industry or RF/satellite experience required.
• Strong Head-End knowledge and computer-related skills.
• Understanding of IPTV, IP multicast, video codecs, and standards.
• Excellent Audio/Visual observation skills to identify impairments and quality issues.
• Active and clean, non-restrictive, state-issued driver’s license in State where hired.
• Computer proficiency required in Microsoft Office and Visio, with higher level proficiency in Excel preferred.
• Knowledge of LAN/WAN principles.
• Working knowledge of the principles in Ethernet, fiber, and coax wiring.
• Knowledge of DC and AC power systems and HVAC and AC systems.

Benefits

• Comprehensive Healthcare/Dental/Vision Plans
• 401K Retirement Plan with Company Match
• Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
• Paid Volunteer Time
• Paid Parental Leave
• Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
• Employee Referral Bonuses
• Exclusive Entertainment Discounts/Perks