Solutions Integration Engineer
About the role
You will be an integral member of the Professional Services Organisation responsible for helping Samsara’s most strategic customers build and implement B2B integrations with our IoT platform. In a given week, you may work with a large long-haul trucking company, an industrial-scale food producer, and a public utility to map a customer’s integration needs to current and future API capabilities, help building custom integrations, provide guidance and technical training to implementation teams to follow best practices, troubleshoot issues and advocate for fixes on behalf of customers (working with our tech support team), and ensure a successful customer relationship.
Responsibilities
- Lead system integration projects with customer development teams, Samsara’s partners, 3rd-party systems integrators or build your own enterprise-grade scalable solutions using various Samsara’s Web integration technologies (APIs, Webhooks, Connectors, and more.)
- Design/develop/define complex project scopes, technical specifications and business requirements between Samsara and multiple stakeholders - from design through delivery and beyond
- Plans complex projects that involve a variety of people, dependencies, uncertainty, risk and impact. Comfortable making delivery commitments for larger projects
- Build robust and scalable integration architecture to help solve use cases like Real-time Data Streaming, Event subscriptions, Batch processing, etc.
- Build, test, validate, and review code to ensure completeness and highest quality deliverables
- Advise and document best practices around integrations using Samara APIs and products
- Collaborate with the Samsara’s Developer EcoSystem team closely to improve our API experience and featureset
- Contribute to the enhancement of Professional Services methodologies and tools
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Requirements
- Bilingual, with good speaking and working proficiency in Spanish
- 5+ years of experience designing and developing Integration solutions using proven architecture methodologies
- Experience in gathering data integration requirements and translating into good technical data designs
- Can write, read, and understand code in Python and any one additional programming language (for example, JavaScript, AppScript)
- Proficient in leveraging LLM-based tools for code generation, prompt engineering, automation, and enhancing developer productivity
- Experience with agentic workflows, including the design, orchestration, and deployment of multi-agent systems for enterprise use cases
- 3+ years hands-on experience in developing solutions leveraging any of the modern Cloud Services (AWS, Azure, or GCP)
- Hands-on experience in building or working with RESTful APIs/Webhooks and modern databases
- Knowledge of PowerBI/Tableau, SQL, and data visualization concepts is a huge plus
- Hands-on experience with customer evaluations and deployments, with the ability to juggle multiple customer engagements in parallel
- Proven ability to effectively manage complex projects with a wide range of stakeholders including C-Level executives
- Strong written communication and presentation skills, demonstrated ability to work with a diverse set of teams
- Proficient in using GitHub for version control and collaboration
- Experience working with Modern Agile tools (e.g. Jira, Confluence)
Qualifications
- Bachelor's degree in Engineering, Computer Science, or related discipline
- Minimum 3+ years customer facing experience building and supporting Enterprise-scale integrations or API scripting
- Consistent track record of configuring and deploying complex technical solutions
- Familiarity with B2B system integration projects and workflows
- Bias-to-action and hands-on experience delivering business results
- Tinkering with hardware gadgets, sensors, or vehicles is a plus
- Familiarity with fleets and logistics is a plus
- Understanding of vehicle diagnostic systems is a plus
Benefits
This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.
Pay
The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.
Schedule
Flexible working hours are available.