Head of Strategic Account Management for Merchant

For our client, we are seeking a Head of Strategic Account Management for Merchant to join the team of a leader in the Finance & Insurance space. This leader will oversee strategic account management for large commercial clients, with a strong focus on merchant services, Payments, and Treasury Management. The role will drive enterprise product strategy, deepen client relationships, and support business development efforts that contribute to growth and profitability. It will also partner closely with internal stakeholders and external vendors to monitor market trends, improve execution, and foster a collaborative, innovative team culture. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $128,000 – $268,000 annually Responsibilities Lead and manage the Strategic Account Management team for large accounts Define and execute enterprise product strategy for commercial banking clients Own client P&L and ensure profitability targets are met Drive business development initiatives and support client acquisition efforts Collaborate with internal partners and external vendors Champion change and foster a culture of teamwork and innovation Monitor market trends to inform product strategy Qualifications Bachelor's degree in business or a related field required; equivalent work experience may be considered 10+ years of experience in financial services Payments/Treasury Management, particularly in merchant services Minimum 2 years in a client management role Direct client P&L responsibility experience Strong analytical, forecasting, and problem-solving skills Benefits Flexible work options for roles that can be performed effectively in a mobile environment Access to a comprehensive benefits package Opportunities for professional development and growth Participation in incentive compensation programs Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.