Head of Operations, Alpha - $90,000/year USD

What You Will Be Doing

• Nurturing prospective families through the admissions funnel with responsive, thoughtful, and persistent communication.
• Ensuring daily compliance with all safeguarding protocols and proactively addressing potential risks.
• Managing facilities with a preventative approach, coordinating vendors, and ensuring cost-effective, on-time repairs.
• Tracking data across admissions and operations to refine approaches and deliver measurable results.

What You Won’t Be Doing

• Teaching or developing curriculum—your focus is on operational excellence, not academics.
• Chasing rigid processes or waiting for someone else to take action—this role is about proactive ownership.
• Delivering generic, scripted tours or cookie-cutter emails.
• Operating in a silo—collaboration across staff, parents, and vendors is core.

Head Of Operations Key Responsibilities

• Deliver increased student enrollment while maintaining a safe, compliant, and smoothly run campus environment that allows the guides to focus solely on delivering educational outcomes.

Basic Requirements

• Bachelor's Degree in any field.
• Demonstrated experience in admissions, enrollment, or a customer-facing role with families or students.
• Excellent written and verbal communication skills.
• Strong emotional intelligence and ability to build trust quickly.
• Comfort with data tracking and analysis.
• Independent, self-directed worker with strong initiative.
• Willingness to work on-site in Chantilly, VA.
• Legal right to work in the U.S. without visa sponsorship.

About Alpha

Join the team building school around student growth Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills. Roles with real student impact: Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members. Education work that pays like it matters: Alpha offers six-figure roles for people ready to help build a radically better school experience. A culture built for builders: Alpha is fast-moving, ambitious, and student focused. It’s for people who want to improve the system, not maintain it. Alpha is where you can do the most meaningful work of your career. There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

Working with us

• This is a full-time (40 hours per week), long-term position.
• The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record.
• The compensation level for this role is $45 USD/hour, which equates to $90,000 USD/year assuming 40 hours per week and 50 weeks per year.
• The payment period is weekly.
• Consult www.crossover.com/help-and-faqs for more details on this topic.