Jobs · Management · Pennsylvania

Head of Marketing Operations & Measurement

hackajob · Malvern, PA · 1 wk ago
HybridManagementFull-time

Key Responsibilities

  • Lead and evolve the end-to-end marketing operations function, ensuring work is effectively prioritized, resourced, and executed across teams.
  • Modernize workflows, governance, and operating models to reduce friction, accelerate speed to market, and improve transparency.
  • Establish best-in-class operational standards that support both disciplined execution and innovative experimentation.
  • Own the marketing technology vision and roadmap, overseeing deployment, integration, and adoption of platforms supporting planning, execution, personalization, and measurement.
  • Partner with Technology and Data teams to ensure systems are reliable, scalable, secure, and aligned with enterprise architecture and governance standards.
  • Identify and implement opportunities to leverage automation and AI to drive accuracy, efficiency, and speed across marketing processes.
  • Define and lead a modern marketing measurement framework focused on business outcomes—not just activity metrics.
  • Deliver actionable analytics that inform strategy, optimize investment decisions, and drive continuous performance improvement.
  • Establish data integrity and quality control standards for all marketing and campaign performance data.
  • Serve as the internal authority on marketing operations and measurement, advising senior leaders on tradeoffs, risks, and opportunities.
  • Partner with Marketing Leadership peers to shape annual planning, long-range roadmaps, and investment priorities.
  • Communicate a clear, compelling operational and data vision to senior stakeholders.

People Leadership

  • Hire, develop, and lead a high-performing team across marketing operations, technology enablement, and measurement.
  • Set clear expectations, coach emerging leaders, and foster a culture of accountability, curiosity, and continuous improvement.

Success Measures

  • Faster, more predictable marketing execution with fewer bottlenecks and handoffs
  • Clear visibility into marketing performance, ROI, and business impact
  • High adoption and effective use of marketing technology across teams
  • Improved decision-making through trusted, actionable insights
  • Strong partnerships and credibility with senior leaders across the organization

What It Takes

  • 10+ years of relevant experience, including deep expertise in marketing operations, analytics, or marketing technology
  • Proven experience modernizing operating models, workflows, or technology stacks in complex organizations
  • Strong data fluency with the ability to translate insights into strategic recommendations
  • Demonstrated people leadership experience, including building and developing high-performing teams
  • Undergraduate degree required; graduate degree preferred

Special Factors

  • Sponsorship: Vanguard is not offering visa sponsorship for this position.

Similar jobs