Head of Business - SMB - Remote - USA

About FullStack

FullStack is one of the fastest-growing software consultancy companies in the Americas. We deliver transformational digital solutions to top global companies and Silicon Valley startups. As an employee-first company, we focus on hiring the most talented software designers and developers by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.

The Position

Own FullStack’s SMB engine as a business owner: high-velocity services, SaaS-like subscriptions, and standardized delivery. You’ll scale recurring revenue (MRR) through AI applications and automation, implement self-service client interactions, build light-touch funnels, and help shape the internal product roadmap (client portal, AI-ready talent, packaged AI services).

What You'll Do

• Grow and retain a broad SMB portfolio with productized services and subscriptions (MRR/NRR focus).
• Build an AI-first automated GTM: digital demand gen, inside sales/BDR motions, self-serve trials/POVs, efficient onboarding.
• Collaborate with product/engineering to transform the client portal and internal platforms to a self-service model. (matching, proposals, billing, usage dashboards).
• Instrument the funnel: CAC, payback, churn, activation, expansion; run continuous A/B testing.
• Maintain healthy unit economics and playbooks that scale.

What You Bring

• 5–8+ years in SMB/mid-market growth roles (technology/consulting services, SaaS, or productized services).
• Experience launching subscription or usage-based offerings, preferably in the AI services space, and scaling PLG/inside-sales motions for SMBs/Mid-Markets.
• A personal adoption of AI tools for creating processes and solutions; AI-first mindset for problem solving.
• A strong data mindset; comfort with automation, AI augmentation, and lightweight product management.
• Understanding experience working with modern AI platforms, vibe-coding, and genAI platforms.

Success in 6 Months

• Meaningful MRR growth, improved NRR and churn, scalable onboarding, and a visible roadmap delivering self-serve wins.

What We Offer

• Competitive salary
• Paid Time Off (vacation, sick leave, parental leave, and holidays)
• The ability to work with leading startups and Fortune 500 companies
• Health, dental, vision insurance
• 401(k) with 4% match
• Virtual company events each month
• Ambient opportunity for career advancement
• Continuing education opportunities