Head of Admissions, 2 Hour Learning - $200,000/year USD

About the role

This role is designed to uphold standards for Alpha's innovative school model, integrating demanding academics with technology-enhanced instruction and elevated expectations for both learners and educators. The successful candidate will manage the entire enrollment cycle, ensuring alignment between families and the Alpha model.

Responsibilities

• Taking full ownership of the enrollment experience for prospective families, from initial inquiries to onboarding completion.
• Facilitating exploratory conversations to evaluate alignment before offering solutions or recommending progression.
• Overseeing 20+ concurrent family engagements across various enrollment phases, maintaining transparent tracking and timely follow-up.
• Facilitating campus visits, student shadow days, and decision-oriented meetings that articulate outcomes, standards, and ideal candidate profiles.
• Ensuring precise CRM and enrollment documentation (HubSpot and SIS) to enable forecasting, strategic prioritization, and service excellence.

Requirements

• 3+ years providing high-caliber, individualized service in settings where service excellence directly influences brand standing (education, luxury hospitality, executive assistance, exclusive membership organizations, or independently operated client services).
• Proven ownership of a complete client, admissions, or enrollment process from initial inquiry through final onboarding.
• Experience concurrently managing 20+ client, guest, or family engagements across varied stages, supported by a reliable tracking and prioritization framework.
• Capacity to present specific instances of consultative judgment, including situations where you advised against your offering when alignment was absent.
• Professional correspondence experience with senior leaders, high-net-worth clientele, or discerning stakeholders.
• Willingness to reside in or relocate within 60 days to one of these locations: Greenwich, CT; Boca Raton, FL; Atlanta, GA; Charlotte, NC; or Chantilly, VA.
• Authorized to work in the United States without requiring visa sponsorship.

Nice-to-have Requirements

• Experience in competitive private school admissions or selective program recruitment.
• Background in luxury hospitality, VIP client services, or executive-level support functions.
• Experience designing or enhancing enrollment workflows, standard operating procedures, or service protocols.
• Ability to leverage data and CRM analytics to elevate conversion quality, not merely velocity.

Benefits

Full-time, salaried, on-site position. Relocation assistance is provided.