Head of Admissions, 2 Hour Learning - $200,000/year USD

About the role

This role is designed to uphold standards for Alpha's innovative school model, integrating rigorous academics with advanced technology and high expectations for both students and educators. The focus is on ensuring that enrolled families align with the model's goals and values.

Responsibilities

• Taking full ownership of the enrollment experience for prospective families, from initial inquiries to onboarding completion.
• Facilitating exploratory conversations to evaluate alignment before offering solutions or recommending progression.
• Overseeing 20+ concurrent family engagements across various enrollment phases, maintaining transparent tracking and timely follow-up.
• Facilitating campus visits, student shadow days, and decision-oriented meetings that articulate outcomes, standards, and ideal candidate profiles.
• Ensuring precise CRM and enrollment documentation (HubSpot and SIS) to enable forecasting, strategic prioritization, and service excellence.

What You Won’t Be Doing

• Employing transactional or coercive sales methods.
• Accepting families who lack alignment purely to meet enrollment targets.
• Overseeing a substantial team or navigating complex approval hierarchies.
• Distributing family experience ownership across multiple departments or roles.
• Operating remotely.

Basic Requirements

• 3+ years providing high-caliber, individualized service in settings where service excellence directly influences brand standing (education, luxury hospitality, executive assistance, exclusive membership organizations, or independently operated client services).
• Proven ownership of a complete client, admissions, or enrollment process from initial inquiry through final onboarding.
• Experience concurrently managing 20+ client, guest, or family engagements across varied stages, supported by a reliable tracking and prioritization framework.
• Capacity to present specific instances of consultative judgment, including situations where you advised against your offering when alignment was absent.
• Professional correspondence experience with senior leaders, high-net-worth clientele, or discerning stakeholders.
• Willingness to reside in or relocate within 60 days to one of these locations: Greenwich, CT; Boca Raton, FL; Atlanta, GA; Charlotte, NC; or Chantilly, VA.
• Authorized to work in the United States without requiring visa sponsorship.

Nice-to-have Requirements

• Experience in competitive private school admissions or selective program recruitment.
• Background in luxury hospitality, VIP client services, or executive-level support functions.
• Experience designing or enhancing enrollment workflows, standard operating procedures, or service protocols.
• Ability to leverage data and CRM analytics to elevate conversion quality, not merely velocity.

Benefits

The role offers a full-time, salaried, on-site position with relocation assistance provided. The compensation is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. Payments are made weekly.