HCM Professional Services Payroll and Time Consultant

Are you a strategic thinker with consultative skills to drive client retention and deep system utilization? Does the idea of using your business savvy to maximize advisory services revenue by identifying, developing, and presenting business solutions excite you? Join ADP Major Accounts as a Professional Services Payroll/Time Consultant and play a lead role in providing billable Client Advisory Services engagements through strategic analysis and product demonstrations.

About the role

In this position, you will develop and maintain effective client relationships for ADP’s Major Accounts Advisory Services Clients. You will provide support to the Client Advisory Services Organization through expertise in ADP HCM Services and Solutions, building trust and credibility with clients and key stakeholders.

Responsibilities

• Increase client retention by identifying and delivering HCM solution optimization recommendations tailored to specific business needs.
• Perform needs analyses with client practitioners and key stakeholders in payroll, time and labor management, human resources, IT, and related financial systems to determine necessary optimizations or customizations and develop strategic recommendations.
• Conduct highly customized product demonstrations addressing clients' requirements and ADP’s capabilities.
• Create and manage project plans, including deliverables, activities, timelines, and tracking hours.
• Represent ADP at product seminars, year-end seminars, and client user group meetings as needed.
• Develop processes, methods, or tools that serve as industry benchmarks or best practices, establishing yourself as a subject matter expert.

Requirements

• 4-6 years of related Workforce Now Current Gen experience in roles such as Account Management, Project Management, Human Resources, Payroll, Business Consultant, application support, or system implementation.
• Proven ability to apply consulting skills to complex business challenges, communicate effectively with executive audiences, and deliver compelling presentations to senior leaders.
• Ability to ask and respond to questions on a variety of systems and subjects, making recommendations for optimization or improvement.
• Ability to adapt presentations and read audience engagement.
• A college degree is preferred but not required; relevant skills and experience are prioritized. Other acceptable experiences include:
  • Military experience (valued for discipline, commitment, and problem-solving abilities).
• Ability to travel a minimum of 20%, with occasional higher travel volume required.

Preferred Qualifications

• Bilingual in Spanish and English.
• Technical domain expert-level knowledge in Payroll.
• Knowledge of Essential Time or Tau.
• Knowledge of a General Ledger.
• Ability to deliver expert-level presentations in a virtual environment.
• Demonstrated expert-level business acumen.
• Highly developed communication, listening, probing, analysis, and presentation skills.
• Ability to effectively probe and identify opportunities across the ADP solution suite from Recruitment to Retirement.
• External certifications such as SHRM-CP/SCP, PHR/SPHR, CPP, CEBS, PMP, or CBP.

Benefits

• Inclusive culture valuing equity, inclusion, and belonging.
• Business Resource Groups for global networking and shared experiences.
• Agile, dynamic environment with opportunities for career growth.
• Ongoing training, development, and mentorship opportunities.
• Comprehensive benefits starting on Day 1, including:
  • Medical, dental, and vision insurance.
  • Life insurance and matched retirement savings.
  • Wellness program and short- and long-term disability.
  • Charitable contribution match.
  • Paid holidays, personal days, and vacation.
  • Paid volunteer time off.

Pay

Base salary offers vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions.