HCM Professional Services Payroll and Time Consultant

Are you a strategic thinker with consultative skills to play a lead role in driving client retention and deep system utilization? Does the idea of using your business savvy to maximize advisory services revenue by identifying, developing, and presenting business solutions excite you? Join us in an inclusive environment with a culture of collaboration and belonging.

About the role

In this position, you will play a lead role in providing billable Client Advisory Services engagements through strategic analysis and product demonstrations. You will develop and maintain effective client relationships for ADP’s Major Accounts Advisory Services Clients and provide support through expertise in ADP HCM Services and Solutions. Build trust and credibility with clients and key stakeholders to drive retention and system utilization.

Responsibilities

• Increase client retention by identifying and delivering HCM solution optimization recommendations customized to fit specific business needs.
• Perform needs analyses with client practitioners and key stakeholders in payroll, time and labor management, human resources, IT, and related financial systems to determine necessary optimizations or customizations and develop strategic recommendations.
• Conduct highly customized product demonstrations addressing clients' requirements and ADP’s capabilities.
• Create project plans and manage all project phases, including deliverables, activities, timelines, and tracking hours.
• Represent ADP at product seminars, year-end seminars, and client user group meetings as needed.
• Develop processes, methods, or tools that serve as industry benchmarks or best practices, establishing yourself as a subject matter expert.

Requirements

• 4-6 years of related Workforce Now Current Gen experience (Account Management, Project Management, Human Resources, Payroll, Business Consultant, application support, or system implementation).
• Proven ability to apply consulting skills to complex business challenges, communicate effectively with executive audiences, and deliver compelling presentations to senior leaders.
• Ability to ask and respond to questions on a variety of systems and subjects and make recommendations for optimization or improvement.
• Ability to adapt presentations and read audience engagement.
• A college degree is preferred but not required; relevant skills and experience are prioritized. Other acceptable experiences include:
  • Military experience (discipline, commitment, and problem-solving abilities valued).
• Ability to travel a minimum of 20%, with occasional higher travel volume required.

Preferred Qualifications

• Bilingual in Spanish and English.
• Technical domain expert-level knowledge in Payroll.
• Knowledge of Essential Time or Tau.
• Knowledge of a General Ledger.
• Ability to deliver expert-level presentations in a virtual environment.
• Demonstrated expert-level business acumen.
• Highly developed communication, listening, probing, analysis, and presentation skills.
• Ability to effectively probe and identify opportunities across the ADP solution suite from Recruitment to Retirement.
• External certifications such as SHRM-CP/SCP, PHR/SPHR, CPP, CEBS, PMP, or CBP.

Benefits

• Inclusive culture valuing equity, inclusion, and belonging with a safe space for diverse perspectives.
• Business Resource Groups for global networking and shared experiences.
• Agile, dynamic environment with opportunities for career growth.
• Ongoing training, development, and mentorship opportunities.
• Best-in-class benefits starting on Day 1, including:
  • Medical, Dental, Vision, and Life Insurance.
  • Matched Retirement Savings.
  • Wellness Program.
  • Short- and Long-Term Disability.
  • Charitable Contribution Match.
  • Paid Holidays, Personal Days, and Vacation.
  • Paid Volunteer Time Off.

Pay

Base salary offers vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions.