HCM Professional Services Payroll and Time Consultant

Are you a strategic thinker with consultative skills to drive client retention and deep system utilization? Does the idea of using your business savvy to maximize advisory services revenue by identifying, developing, and presenting business solutions excite you? Join ADP Major Accounts as a Professional Services Payroll/Time Consultant and play a lead role in providing billable Client Advisory Services engagements through strategic analysis and product demonstrations.

Responsibilities

• Increase client retention by identifying and delivering HCM solution optimization recommendations customized to fit specific business needs.
• Perform needs analyses with client practitioners and key stakeholders in payroll, time and labor management, human resources, information technology, and related financial systems to determine necessary optimizations or customizations and develop strategic recommendations.
• Conduct highly customized product demonstrations addressing clients' requirements and ADP's capabilities.
• Create project plans and manage all project phases including deliverables, activities, timelines, and tracking hours.
• Represent ADP at product seminars, year-end seminars, and client user group meetings as needed.
• Develop processes, methods, and tools that serve as industry benchmarks and best practices, establishing yourself as a subject matter expert.

Requirements

• 4-6 years of related Workforce Now Current Gen experience (Account Management, Project Management, Human Resources, Payroll, Business Consultant, application support, system implementation).
• Proven ability to apply consulting skills to complex business challenges, communicate effectively with executive audiences, and deliver compelling presentations to senior leaders.
• Ability to ask and respond to questions on a variety of systems and subjects and make recommendations for optimization or improvement.
• Ability to adapt presentations and read audience cues.
• A college degree is preferred but not required; relevant skills and experience are prioritized.
• Other acceptable experiences include military experience.
• Ability to travel a minimum of 20%, with occasionally higher travel volume required.

Preferred Qualifications

• Bilingual in Spanish and English.
• Technical domain expert-level knowledge in Payroll.
• Knowledge of Essential Time or Tau.
• Knowledge of a General Ledger.
• Ability to deliver expert-level presentations in a virtual environment.
• Demonstrated expert-level business acumen.
• Highly developed communication, listening, probing, analysis, and presentation skills.
• Ability to effectively probe and identify opportunities across the ADP solution suite from Recruitment to Retirement.
• External certifications such as SHRM-CP/SCP, PHR/SPHR, CPP, CEBS, PMP, or CBP.

Benefits

• Inclusive culture valuing equity, inclusion, and belonging.
• Business Resource Groups for networking and shared experiences.
• Agile, dynamic environment with career progression opportunities.
• Ongoing training, development, and mentorship opportunities.
• Best-in-class benefits starting on Day 1, including medical, dental, vision, life insurance, and matched retirement savings.
• Focus on mental health and well-being.
• Company-paid time off for volunteering for causes you care about.
• Wellness program, short- and long-term disability, and charitable contribution match.
• Paid holidays, personal days, and vacation.

Pay

Base salary offers vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions.