HCM Implementation Specialist

About the role

CTR Payroll | HR is a family-owned business with over 60 years of experience helping organizations simplify payroll and human resources. As a third-generation company, we pride ourselves on building lasting client relationships, solving problems where others give up, and exercising the basics better than anyone else. Our team is "All In"-we believe in supporting each other, our clients, and our community.

Key Responsibilities

• Complete client setup tasks outlined in project management software
• Collect, configure, and balance client data accurately
• Manage small and mid-sized client implementations
• Identify, assess, and resolve issues that arise during implementation
• Collaborate with clients and internal teams to ensure a smooth implementation process
• Adapt and tailor implementation processes to fit client needs

Qualifications

• Bachelor's degree preferred
• Minimum of 3 years of related experience
• Previous project management experience preferred
• Strong attention to detail and ability to multi-task
• Excellent verbal and written communication skills
• Strong interpersonal and leadership abilities

Why Join CTR?

• Be part of a trusted company with a 60+ year history of excellence
• Work in a supportive and collaborative team environment
• Opportunity to grow and develop professionally in HR and payroll technology
• Made an impact by helping clients streamline and succeed in their business operations