HCM IMPLEMENTATION CONSULTANT

Key Responsibilities

• Collaborate with clients to understand payroll and HR requirements and gather data for system configuration.
• Manage full implementation cycle from kick-off to go-live, setting and managing realistic expectations.
• Cook up with internal teams (Sales, Payroll, Product) to ensure a unified implementation aligned with client needs.
• Lead client meetings to communicate timelines, milestones, and deliverables.
• Provide training and guidance on effective use of our HRIS system for smooth transition and user adoption.
• Troubleshoot and resolve technical and process issues during implementation.
• Maintain Client Space (CRM system) by updating project milestones, tasks, and collateral throughout implementation.
• Transition clients to the service team for ongoing support post go-live to ensure excellent client experience.