Hawker - Talking Sticks Resorts Amphitheatre
About the Company
Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people—it's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.
Responsibilities
- Assertively sell food and/or beverage through the concourse and in-stand.
- Seek ways to enhance the fan experience in unexpected ways.
- Know and live by the 7 Pillars of L.E.G.E.N.D.S every day through service, teamwork, continuous improvement, change, and fun.
- Prioritize client satisfaction by asking, “How can I exceed your expectations today?”
- Maintain consistency in attitude and behavior.
- Work to make a specific impression on clients.
- Approach all tasks with a “can-do” attitude and present a cheerful, positive manner.
- Show initiative and take action with an appropriate level of independence.
- Walk and aggressively sell product through concourse and in-stand.
- Perform inventories and settle cash sales after the event.
- Offer the highest level of customer service to internal and external guests.
- Maintain a professional attitude and appearance.
- Demonstrate product knowledge and ensure stock replenishment.
- Responsible for inventory control.
- Practice safe work habits, follow all safety policies and procedures, and complete company-wide and job-specific safety training.
Requirements
- Able to transfer high energy into sales.
- Able to do math without a cash drawer.
- Outgoing personality.
- Able to work flexible hours (evenings, weekends, holidays).
- Able to work under pressure.
- Effective interpersonal and oral communication skills.
- Team player.
- Able to walk up and down stairs while holding weight up to 20lbs.