Hardware Technical Specialist

ASRC Federal is a leading government contractor furthering missions in space, public health, and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team at ASRC Federal Advanced Research LLC (AFAR) supporting the Federal Aviation Administration (FAA) in Egg Harbor Township, NJ.

About the role

The Enterprise Information Display System (E-IDS) is a modernized, enterprise-level platform and display developed in-house to replace multiple legacy Information Display Systems (IDSs) in over 500 air traffic control facilities. It provides static and real-time consolidated data to controllers, including weather, airport runway status/visibility, maps, and facility directives aimed at improving efficiency.

This is a full-time on-site position at the William J Hughes Technical Center for Advanced Aerospace (WJHTCAA).

Citizenship & Relocation Requirements

• Must be a US Citizen, have a US Green Card, or a Non-immigrant Work Authorization (VISA).
• Must have resided in the US for three (3) consecutive years.
• Must possess a RealID Driver’s License/ID or current US Passport.
• Must reside or be willing to relocate within a commutable distance to Egg Harbor Township, NJ.
• Sponsorship is not available at this time.

Qualifications

• Bachelor’s degree preferred.
• Associate degree in Computer Science, Information Technology, Computer Programming, or similar science/technology OR a Certificate of Training in a two-year Computer Science, Information Technology, Computer Programming, or similar curriculum from a community college, vocational education school, or military training may be substituted depending on other qualifications or experience.
• Minimum of 4 years of experience in a technical area pertinent to the support of the National Airspace System (NAS).
• Nine (9) or more years of experience is required.
• NAS experience is preferred.
• All non-US degrees must have a US Equivalency Certificate provided by the candidate.

Skills

Required

• Experience/Proficiency in:
  • Thin Client Engineering
  • VDI Management
  • Hardware Infrastructure Management
  • PowerShell, Python, or Bash to automate tasks and endpoint configurations
  • Patch & Asset Management
  • Networking
• Ability to:
  • Work independently and as part of a team.
  • Lift up to 30 lbs.
  • Multi-task across teams in a structured environment.
  • Research and problem-solve; willingness to learn and try new things.
  • Communicate effectively through verbal and written communication, including developing technical documentation.

Preferred

• Experience working in an agile DevOps environment with a focus on automation, continuous integration, and infrastructure reproducibility.
• Implement DevOps methodologies to ensure strict configuration consistency across Dev, Test, and Production environments.
• Utilize automation to minimize configuration drift.
• IT-related certificates.
• Write clear, concise, and structured technical documentation for engineering teams.

Responsibilities

• Zero/Thin Client Engineering: Design, configure, deploy, and manage the lifecycle of 10ZiG Zero Client endpoints. Maintain and optimize configurations and master images to ensure seamless user experiences. Support operational deployments and facility configurations.
• VDI Management: Administer and optimize connection to Omnissa Horizon VDI infrastructure, ensuring performance tuning, system hardening, and seamless desktop delivery to endpoints.
• Dev/Test Lab: Maintain, organize, and support dedicated DEV and Test lab environments. Ensure lab infrastructure mirrors the operational baseline and production standards for accurate testing.
• DevOps: Work in an agile DevOps environment with a focus on automation, continuous integration, and infrastructure reproducibility. Implement DevOps methodologies to ensure strict configuration consistency across Dev, Test, and Production environments. Utilize automation to minimize configuration drift.
• Hardware Infrastructure Management: Strong background as a hardware specialist, including server racking, cable management, system maintenance, and maintaining lab environments. Manage and maintain hardware infrastructure including 10ZiG Zero Clients, Raritan Dominion KVMs, and ZPE Console Servers.
• Patch & Asset Management: Track software/firmware lifecycles and execute enterprise-wide patch management strategies. Oversee firmware and software patch management schedules for all endpoints and lab hardware. Track, audit, and log hardware assets throughout their lifecycle.
• Technical Documentation: Author, maintain, and update high-quality technical procedures, including System Support Modifications, architectural diagrams, configuration guides, and spreadsheets.

Work Environment

• Full-time position with a standard work schedule.
• Nights and weekends may be required.
• 10% travel may be required within CONUS.
• Cubicle environment.

Benefits

• Competitive pay and benefits packages.
• Health care, dental, and vision insurance.
• Life insurance.
• 401(k).
• Education assistance.
• Paid time off including PTO, holidays, and other paid leave required by law.