Technical Support Hardware Specialist

About the role

Join Silvus Technologies as a Technical Support Hardware Specialist. This role supports Engineering and Manufacturing teams, ensuring they have the right components at the right time and managing the long-term health of product builds.

Responsibilities

• Procurement & Selection Support: Assist Engineering teams with the identification, selection, and procurement of electronic and mechanical components.
• Career Development: Coordinate with vendors to source parts that meet specific technical requirements and project timelines.
• Lifecycle Management: Partner with Engineering and Manufacturing to monitor component lifecycle events (such as End-of-Life or Product Change Notifications).
• Drive the execution of component qualification plans: This includes organizing documentation, tracking testing progress, and ensuring that alternative or new parts meet all quality and functional standards before being integrated into production.
• Documentation & Data Entry: Maintain accurate Bill of Materials (BOM) records and manage technical documentation within our PLM/ERP systems.
• Vendor Relations: Serve as a primary point of contact for suppliers to request quotes, lead times, and technical datasheets. Perform other related duties of which the above are representative.

Requirements

• High School Diploma or GED.
• 5+ years of experience in a technical administrative or procurement role within a manufacturing or engineering environment.
• Familiarity with electronic components (resistors, ICs, PCBs) and mechanical hardware is highly preferred.
• Exceptional ability to manage multiple tracking sheets and deadlines simultaneously.
• Proficiency with ERP/PLM software and advanced skills in Microsoft Excel (e.g., VLOOKUPs, pivot tables).
• Knowledge of component lifecycle management and supply chain considerations.
• Strong analytical, problem-solving, and cross-functional collaboration skills.
• Excellent verbal and written communication skills.
• Must be a U.S. Person (U.S. Citizen, or U.S. Permanent Resident) due to clients under U.S. federal contracts.

Qualifications

• High School Diploma or GED.
• 5+ years of experience in a technical administrative or procurement role within a manufacturing or engineering environment.
• Must be a U.S. Person (U.S. Citizen, or U.S. Permanent Resident) due to clients under U.S. federal contracts.

Skills

• Experience interpreting datasheets, mechanical drawings, and industry standards.
• Experience supporting NPI and manufacturing environments.
• Detail-oriented with strong organizational skills.
• Effective communicator across cross-functional teams.
• Proactive in identifying risks and driving solutions.

Benefits

• Compensation: $33.00 - $38.00 / hourly
• Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience.
• Our U.S. Benefits Include:
• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• Grossly Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

Company

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.