Hardware/Troubleshooting Computer Support Technician

About the role

Responsible for providing technical support to clients through phone and email. Troubleshoot hardware and software issues, assist with installation and configuration of new equipment, and provide training on software applications.

Responsibilities

• Troubleshoot hardware and software issues
• Aid in the installation and configuration of new equipment
• Provide training on software applications
• Communicate effectively with clients via phone and email

Requirements

• Bachelor’s degree in Computer Science or related field
• 2+ years of relevant experience in IT support
• Strong problem-solving skills
• Excellent communication and customer service skills

Qualifications

• Proficient in Windows and Mac operating systems
• Familiarity with common software applications
• Basic knowledge of networking concepts

Skills

• Technical troubleshooting skills
• Customer service orientation
• Effective communication skills

Benefits

• Competitive salary
• Flexible work schedule
• Professional development opportunities

Pay

• $50,000 - $60,000 annually

Schedule

• Monday to Friday, 8:00 AM - 5:00 PM

Benefits

• Health insurance
• Retirement plan
• Employee discounts

Application Instructions

To apply, please fill out the form below and submit your resume.