Guidewire ClaimCenter Delivery Manager - P&C Insurance

About the role

Guidewire ClaimCenter Delivery Manager for P&C Insurance.

Responsibilities

• 12–15 years of overall IT experience with a strong focus on Insurance Technology, enterprise application delivery, and digital transformation.
• 5+ years of hands-on Guidewire ClaimCenter experience.
• Strong experience with Guidewire ClaimCenter solution design, configuration, customization, extensions, integrations, upgrades, migrations, and production support.
• Experience managing vendors and external technology partners.
• Hands-on exposure to Generative AI and Agentic AI and their application to workflow automation, delivery optimization, decision support, reporting, and productivity improvement.
• Deep knowledge of Property & Casualty (P&C) Insurance, particularly claims management, underwriting, and insurance operations.
• Proven experience delivering Guidewire implementation, enhancement, modernization, and transformation programs.
• Strong understanding of Guidewire ClaimCenter business processes, integrations, APIs, batch processes, data migration, and platform best practices.
• Experience leading Agile/Scrum teams and managing delivery across onsite and offshore environments.
• Demonstrated expertise in project planning, estimation, budgeting, resource management, risk management, issue resolution, negotiation, and delivery governance.
• Partner with customers and business stakeholders to gather requirements, understand business needs, resolve issues, and ensure successful project delivery.
• Lead project and program planning, effort estimation, resource planning, risk management, dependency tracking, budgeting, and change governance.
• Manage delivery across onsite and offshore teams while ensuring adherence to timelines, quality standards, and customer commitments.
• Collaborate with architects, business analysts, developers, QA teams, and technology stakeholders to design and deliver scalable Guidewire solutions.
• Lead Guidewire ClaimCenter implementation, enhancement, modernization, integration, migration, upgrade, and production support initiatives.
• Drive Agile/Scrum execution, sprint planning, backlog management, delivery tracking, status reporting, and continuous improvement.
• Manage vendors and third-party partners, ensuring alignment with project objectives, delivery commitments, quality standards, and governance requirements.
• Provide strong functional and technical leadership across Guidewire ClaimCenter business processes, integrations, APIs, batch processes, extensions, and data migration.
• Leverage Generative AI and Agentic AI solutions to automate workflows, requirements analysis, documentation, reporting, risk identification, effort estimation, and delivery processes.
• Champion AI-powered productivity tools to improve engineering efficiency, decision-making, operational effectiveness, and software delivery velocity.
• Identify delivery risks, dependencies, and opportunities early and establish mitigation and contingency plans.

Requirements

• Bachelor's degree or equivalent combination of education and experience.