GUIDE Program Coordinator

About the Role

The GUIDE Program Coordinator role at Craniometrix is built around a simple objective: keep non-clinical support, documentation, coordination, and follow-up accurate and easy to act on. This position supports the day-to-day customer, administrative, operational, or business workflows associated with Craniometrix.

A Typical Day

A typical workday may include:

• Reviewing non-clinical requests or records and identifying what information or follow-up is still needed.
• Updating notes, documentation, schedules, referrals, or program records in approved systems.
• Communicating routine administrative next steps clearly and routing clinical questions to appropriate qualified personnel.
• Keeping track of open work by tracking open items so patients, caregivers, providers, or internal teams are not left waiting unnecessarily.

What Success Looks Like

• Records are complete.
• Follow-ups are visible.
• Routine questions receive clear administrative guidance.
• Anything outside the role’s scope is routed promptly.

Qualifications

What helps you succeed:

• Careful handling of sensitive information and strong respect for confidentiality.
• Clear, patient written and verbal communication.
• Ability to follow defined procedures and recognize when a question is outside a non-clinical scope.
• Strong recordkeeping and attention to detail.
• Comfort applying these habits to the responsibilities implied by the GUIDE Program Coordinator role title rather than treating the work as generic administrative support.

Training on company-specific processes or systems may be provided where appropriate.

Employment Details

Full-time, 100% remote within the United States. Associate level.

Pay

Base compensation: $45,000–$68,000 per year, depending on experience and qualifications.