Guesthouse Hospitality Support Associate

Responsibilities

• Livest Our Vision, Values and Beliefs every day
• Responsible for the daily setup and breakdown of the service area
• Provide perfectly poured coffee, tea, alcoholic, and non-alcoholic beverages on the menu
• Answer calls & guest requests for in-room service and enter orders in the POS accurately
• Run food and beverages to tables, guest rooms and rooftop deck while interacting with guests to ensure they feel welcomed
• Explaining to guests food and beverage items listed on the menu, including ingredients and methods of preparation
• Ensure the common areas, dining area and overall environment are presentable throughout the course of the day
• Answer guest questions with regards to the property, and connect guests with appropriate RH associates to assist with other services
• Additional responsibilities include restocking product, glassware, china, and syrups; cleaning and sanitizing the bar area; ringing in associate meals; maintaining beverage storage; and polishing glassware.

Requirements

• 2+ years experience in the service industry is preferred
• Proper alcohol and food certifications specific to State Laws
• Must be of legal age per state law to serve alcohol
• Willingness to work a flexible schedule, including weekends and holidays
• Experience with Micros or a similar POS system