Associate Support Coordinator

About the role

This role serves as the primary onboarding and compliance coordinator for new advisors and representatives, ensuring all licensing, regulatory, training, and employment requirements are completed while partnering with branch teams to support successful recruiting, onboarding, and sales growth.

Responsibilities

• Key coordinator to onboard candidates from the branch/complex, including PEP candidates, RSABs, RSAs, Trusted Advisors, Retail brokers, and NRFs.
• Meet regularly and work with the onboarding team in the complex to ensure individuals are ready to proceed and all regulatory, employment law, and company requirements are met.
• Provide status updates of candidates during weekly meetings.
• Communicate daily with representatives to answer questions related to insurance licensing, appointment, training, continuing education, LTC, and annuity training so they can start or continue to do business with the company.
• Escalate matters to management as necessary.
• Coordinate disclosable events from representatives with branch compliance/control to ensure matters are completed within regulatory timeframes.
• Update and maintain records using external and internal systems and applications.

Requirements

• 2 years of license and registration experience in a financial services firm.
• Knowledge of SEC, FINRA, and State Departments of Insurance rules and regulations.
• Robust verbal and written communication, relationship-building, and follow-up/follow-through skills.
• Able to prioritize workflow and deliver results in a high-volume environment.

Skills

• Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
• Effective Communications: Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs.
• Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
• Statistics and Actuarial Modeling: Knowledge of statistical and actuarial modeling tools and techniques; ability to apply modeling processes and techniques to facilitate risk management decisions.

Schedule

This position offers a remote work schedule with core hours from 8:30 AM–5:30 PM. Periodic office visits may be requested based on business needs.

Pay

The base salary range for this position is $47,948 - $65,000. Actual base salaries vary based on skills, experience, and geographical location. In addition to base pay, Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short-term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility.

Benefits

Equitable provides a full range of benefits for eligible employees, including:

• Medical, dental, and vision coverage
• 401(k) plan
• Paid time off

For detailed descriptions of these benefits, refer to the Equitable Total Rewards Program.

About Equitable

At Equitable, we help clients secure their financial well-being so they can pursue long and fulfilling lives—a mission we have honed since 1859. We are a team committed to turning challenges into opportunities by thinking, working, and leading differently, where everyone is a leader. We encourage every employee to leverage their unique talents to become a force for good at Equitable and in their local communities. We invest in our people by offering growth, internal mobility, comprehensive compensation, and benefits to support overall well-being, flexibility, and a culture of collaboration and teamwork.