Guest Services Administrative Assistant Turquoise Place

Benefits: Health insurancePaid time offTraining & developmentVision insurance401(k)401(k) matchingDental insuranceEmployee discounts TURQUOISE PLACE GUEST SERVICES ADMINISTRATIVE ASSISTANT SUMMARY: Provide administrative support to the Guest Services Operation and Management Team to include answering phone calls in Navis, email, various reports and spreadsheets, preparing check-in packet inserts, and perform reception duties for the Executive Offices. Also, assists Front Desk team as needed. ESSENTIAL FUNCTIONS: Maintain office supply and department inventory. Organize scan, and file daily department paperwork.Answer the telephones and take detailed messages containing the necessary information to respond. Maintain weekly/monthly spreadsheets to include inventory items. Be responsible for coding invoices, etc. Assist with special projects as requested. Answer NAVIS calls to assist with booking reservations, answering guest questions, etc. Perform other duties, functions, or tasks as assigned by the department Manager and Director. QUALIFICATIONS GED or High School diploma, requiredPrior Front Desk experience a plusA positive, enthusiastic individual with exceptionally strong communication skillsAble to always act professionally under pressure and effectively multitask Able to diffuse conflict and promote a harmonious environment for all owners, team members, and vendorsExperience with the Microsoft Office Suite, including but not limited to Word, Excel, PowerPoint, and Outlook requiredAbility to learn new systems including NAVIS, IQWare, etc.Excellent hospitality skills PHYSICAL REQUIREMENTS Ability to work at a desk on a computer for majority of the shiftMust be able to stand/walk as requiredMust be able to lift/move up to 20 lbs.