Guest Services Assistant

About the Role

The position involves working cooperatively with other staff members to assist lodge residents in understanding and following policies and procedures, ensuring a secure environment for both residents and staff.

Location

Fayette County
736 W. Main Street
Lexington, KY 40508

Schedule

Full-time: Wednesday–Sunday, 3:00 PM–11:00 PM
Part-time: Friday, Saturday, and Sunday (1st and 2nd shifts available)

Pay

From $13.00 per hour

Responsibilities

• Greet everyone entering the facility in a kind, friendly manner.
• Provide a tour of the building upon checking in a client.
• Read the logbook upon going on duty.
• Refer questions regarding admission to the Director of Guest Services.
• Maintain a working knowledge of the Employee Procedure Manual and Residential Policy Manual.
• Circulate throughout the building and grounds every 45 minutes to ensure rules are followed and security is maintained.
• Record a headcount at least 3 times per shift.
• Keep all assigned statistics up to date.
• Maintain the cleanliness of the facility as instructed by the Director of Guest Services.
• Check on diners at each meal and monitor the dining room during mealtimes, making necessary announcements.
• Make entries in the logbook of pertinent events or information from your shift.
• Keep hallways clear of loitering residents.
• Maintain security of the lodge by monitoring visitors, ensuring VISITOR badges are worn, and verifying appropriate ID or badge for all entering.
• Cover for co-workers during absences.
• Provide other services as required for the efficient functioning of The Salvation Army.

Mission

The Salvation Army, an international movement and evangelical part of the universal Christian church, is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination.