GTM Systems Administrator

About the role

Pantheon WebOps Platform powers the open web, running more than 300,000 sites in the cloud for customers including Google, Princeton, Salesloft and Doctors Without Borders. Every day, thousands of developers and marketers create, iterate, and scale WordPress and Drupal sites to reach billions of people globally. Pantheon's multitenant, container-based platform enables organizations to manage all of their websites from a single dashboard. Organizations including Clorox and the United Nations drive results through accelerated development and real-time publishing using Pantheon's collaborative workflows.

Responsibilities

• Administer HubSpot as our CRM platform: objects and data model, pipelines, workflows and automation, permissions, and reporting
• Play a key role in major systems modernization projects alongside external implementation partners: data mapping and validation, workflow rebuilds, parallel-run support, and cutover execution
• Build and maintain integrations across the GTM stack using middleware (Workato) and native connectors: CPQ, conversation intelligence, chat, dialer, enrichment, and partner platforms
• Co-administer DealHub CPQ with our Deal Desk, keeping quote-to-order flowing
• Respond quickly to revenue-blocking issues, especially at month and quarter end
• Own data quality across the revenue stack: deduplication, enrichment, routing integrity, and regular audits
• Document what you build and enable sales users, partnering with RevOps and Enablement on rollout and adoption

Requirements

• 4-7+ years administering CRM and GTM systems at a B2B SaaS company
• Deep hands-on experience administering HubSpot: data model and objects, pipelines, workflows and automation, permissions, and reporting; experience with other CRM ecosystems is a plus
• Integration experience: middleware such as Workato (strongly preferred) or similar, native connectors, and comfort working with APIs and webhooks when needed
• Quote-to-cash familiarity: CPQ administration (DealHub or similar) and how quoting, ordering, and billing hang together
• Experience supporting a migration or dual-run environment: disciplined about change management, sandboxes, and testing
• Security-minded: SSO app configuration and least-privilege permissioning
• A clear communicator who partners well with Sales, Deal Desk, and RevOps stakeholders under time pressure

Qualifications

• HubSpot certifications (e.g., HubSpot Revenue Operations Certification, HubSpot Administration Certification), Workato Automation Pro, and familiarity with tools like Gong, Qualified, or PartnerStack are a plus

Benefits

Industry competitive compensation and equity plan
Flexible time off, sick days, and 13 paid holidays
Comprehensive medical insurance including Health, Dental and Vision
Paid parental leave (plus fertility, adoption and other family planning benefits)
In-office workspace (San Francisco & Chicago)
Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development
Events and activities both team-based and company wide that inspire, educate and cultivate

Schedule

Full-time

Pay

$90,000 - $113,000 USD base salary

Contact

Talent@pantheon.io