Group Supervisor - ACE program

About the role

The Group Supervisor oversees daily operations of the after‑school enrichment program at assigned School District of Philadelphia locations. The role ensures high‑quality program implementation, supervision of OST staff, compliance with OST and School District guidelines, and effective coordination of program activities, documentation, and student engagement.

Responsibilities

• Program Leadership & Site Oversight: Oversee daily site operations to ensure program fidelity and alignment with OST/School District policies; monitor enrollment, attendance, activity participation, and overall site climate; ensure coaching, corrective action, and documentation are completed to address challenges.
• Staff Support & Development: Convene OST staff regularly to provide training, support, and performance feedback; assist staff with implementing program activities and problem‑solving on‑site issues; support the delivery of action plans and treatment plans as required.
• Documentation & Reporting: Maintain accurate program records and prepare Cityspan and other required reports; ensure documentation is completed according to OST timelines and standards.
• Family, School & Community Partnership: Establish and maintain professional relationships with school administrators, families, and stakeholders; communicate effectively in writing and verbally with students, families, staff, and school personnel; represent the program positively during meetings, presentations, and site visits.
• Professionalism & Additional Duties: Demonstrate strong organizational, interpersonal, and communication skills; comply with Community Council policies, procedures, and ethical standards; perform other duties as assigned by the supervisor.