Group Product Specialist

About the role

Glatfelter Insurance Group is seeking a Group Products Specialist for their Glatfelter Specialty Benefits Division. This position is required to be onsite at their Leader Heights, York, PA office.

Responsibilities

• Processes and issues all transactions related to quotes and quote proposals, new business, endorsements, renewals, and cancellations.
• Interprets state specific legislation applicable to group products.
• Performs quality control for the group products area.
• Provides technical support, guidance and direction and training to group products area.
• Responsible for producer and/or account relationship building in his/her assigned region.
• Solicits renewal applications and requests additional information if needed.
• Follows and meets Glatfelter Specialty Benefits service standards.
• Maintains file documentation standards and passes all audits (both internal and external).
• Processes BOR change requests.
• Invoices policies and endorsements.
• Performs other duties as required by management.

Requirements

• Graduation from high school with appropriate course work in English and Math leading to proficiency in verbal and written communications skills.
• Minimum one (1) year life and health agency or company experience preferred.
• Must obtain within three months of hire and maintain the Pennsylvania Life, Accident and Health License.
• Proficient technical knowledge in using software systems required in the performance of their position including Microsoft Office applications.
• Ability to speak and write in a grammatically correct manner to effectively communicate with a wide variety of individuals both internally and externally.
• Excellent verbal, and telephone skills.
• Ability to process a heavy volume of detailed work requiring considerable concentration using various software systems.
• Ability to cope with stressful situations.
• Analytical ability required to identify and resolve problems and make decisions within specified scope of authority.
• Ability to organize and effectively prioritize work to maintain consistent quality and quantity of work.

Qualifications

• Graduation from high school with appropriate course work in English and Math leading to proficiency in verbal and written communications skills.
• Minimum one (1) year life and health agency or company experience preferred.
• Must obtain within three months of hire and maintain the Pennsylvania Life, Accident and Health License.
• Proficient technical knowledge in using software systems required in the performance of their position including Microsoft Office applications.
• Ability to speak and write in a grammatically correct manner to effectively communicate with a wide variety of individuals both internally and externally.
• Excellent verbal, and telephone skills.
• Ability to process a heavy volume of detailed work requiring considerable concentration using various software systems.
• Ability to cope with stressful situations.
• Analytical ability required to identify and resolve problems and make decisions within specified scope of authority.
• Ability to organize and effectively prioritize work to maintain consistent quality and quantity of work.

Skills

• Proficient in using Microsoft Office applications.
• Strong communication skills (verbal and written).
• Ability to handle stress and prioritize workload.
• Analytical problem-solving skills.

Benefits

• 17 paid holidays per year, including a personal holiday and mental health and wellness day.
• Tuition reimbursement program for eligible associates.
• Employee development and learning opportunities.
• Equal opportunity employer.

Pay

Details about pay are not specified in the job posting.

Schedule

The schedule details are not specified in the job posting.