Group Manager, Learning Business Partners

Overview

We are seeking an experienced leader as a Learning Business Partner to manage, implement, and enable a team of business partners across CG and GBSG to deliver end-to-end learning experiences that enable our product support, domain support, and expert service professionals to thrive.

Responsibilities

• Own and advocate for the end-to-end learner experience, ensuring learning solutions are designed from the learner’s perspective and embedded into real workflows for maximum relevance and adoption.
• Lead learning product strategy and demand management, partnering with business and operations leaders to intake, prioritize, and roadmap learning needs based on learner impact and business value.
• Partner closely with content production teams to plan, develop, and maintain high-quality learning content that is modular, scalable, and aligned to evolving business needs.
• Design and scale technology-enabled learning ecosystems, leveraging LMS and LXP platforms to deliver personalized, role-based, and performance-oriented learning experiences.
• Establish and own a measurement framework for training effectiveness, tracking outcomes such as knowledge gain, confidence growth, speed to proficiency, behavior change, and downstream business impact.
• Use learner insights, feedback, and performance data to continuously improve learning experiences and to represent the learner’s voice in cross-functional decision-making.
• Partner with product, operations, and field leadership to ensure learning directly supports customer experience excellence, consultative selling, and revenue outcomes.
• Manage learning investments with a business owner mindset, balancing cost, impact, and scalability; contribute to or oversee budgets and demonstrate ROI on learning initiatives.
• Lead, mentor, and develop learning team members, fostering a culture of learner-centric design, experimentation, and outcome-driven execution.
• Serve as a strategic advisor to senior stakeholders, clearly communicating learning insights, tradeoffs, and recommendations grounded in data and learner impact.

Qualifications

• 10+ years of experience in Learning & Development, Sales Enablement, Learning Product Management, or related leadership roles within large, complex organizations.
• Experience leading large teams of business partners, ideally 10+ for more than 5 years.
• Strong background in sales, retail, consultative sales, and/or service-led sales environments, particularly in customer-facing or expert-driven models.
• Demonstrated experience owning end-to-end learning strategies, including needs assessment, demand management, content development, delivery, and measurement.
• Proven experience partnering with content production teams (instructional design, curriculum development, media, and/or external vendors) to deliver high-quality, scalable learning content.
• Deep familiarity with learning technologies, including LMS and LXP platforms, and experience leveraging technology to personalize learning and surface insights on learner behavior.
• Strong track record of measuring training effectiveness, using both qualitative and quantitative methods (e.g., proficiency, confidence, behavior change, performance outcomes), not just completion rates.
• Experience operating as a learning product leader, translating business problems into learning roadmaps, prioritizing demand, and iterating based on learner and business feedback.
• Experience influencing or overseeing budgets, cost management, or P&L-like accountability, with a clear understanding of ROI and business impact.
• Ability to translate complex business needs into actionable learning initiatives that drive both service quality and revenue growth.
• Exceptional communication, facilitation, executive presence, and stakeholder management skills.
• Bachelor’s degree required; advanced degree in Business (MBA), Learning & Development, Organizational Psychology, or a related field preferred.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits).

The Expected Base Pay Range For This Position Is San Diego $183,000 - $247,500