Group Director, Program Management (Adobe-Technical)

Accountabilities

• Design and manage complex programs aligned with strategic business objectives, translating high-level goals into clear roadmaps, milestones, governance structures, and measurable outcomes.
• Lead client-facing engagements by managing expectations, communicating technical solutions effectively, and building trusted relationships with senior stakeholders.
• Establish operating models, governance frameworks, reporting structures, and performance metrics to support executive decision-making and portfolio visibility.
• Coordinate cross-functional teams including sales, product, marketing, delivery, and technical specialists to ensure seamless execution.
• Oversee program delivery from initiation through completion, managing scope, timelines, resources, budgets, profitability, and operational performance.
• Identify and mitigate risks, dependencies, and blockers through structured tracking, proactive problem-solving, and continuous improvement practices.
• Maintain program documentation including RAID logs, project plans, action trackers, and post-project reviews to improve future delivery.
• Leverage AI and emerging technologies to increase productivity, enhance quality, and optimize program management processes.
• Support business growth by identifying opportunities, strengthening client partnerships, and contributing to long-term transformation initiatives.

Requirements

• 8+ years of experience in program management, project management, operations, or execution leadership roles within complex, matrixed organizations.
• Experience managing digital transformation initiatives, technology programs, or professional services engagements, preferably within an agency or consulting environment.
• Hands-on knowledge of Adobe Experience Cloud solutions, with experience in platforms such as Adobe Experience Manager (AEM) and Adobe Experience Platform (AEP) highly preferred.
• Strong understanding of program management methodologies, governance models, Agile/Scrum practices, and software development processes.
• Ability to manage ambiguity, create structure from uncertainty, and connect technical initiatives to measurable business outcomes.
• Proven experience influencing cross-functional teams without direct authority and building alignment across diverse stakeholders.
• Excellent communication skills with the ability to present complex information clearly to executives, technical teams, and business leaders.
• Strong analytical and problem-solving abilities, including identifying root causes, managing dependencies, and making strategic recommendations.
• Experience with CRM, SaaS platforms, business transformation programs, or enterprise technology environments is preferred.
• Familiarity with tools and platforms such as Workfront and Microsoft Dynamics is a plus.
• Certifications such as PMP, Agile, Certified ScrumMaster, PRINCE2, or equivalent credentials are advantageous.
• Bachelor’s degree in business, technology, or a related field, or equivalent professional experience.
• Ability and willingness to travel up to 40%.

Benefits

• Competitive salary range of $176,300 - $210,000 USD depending on experience, skills, location, and qualifications.
• Healthcare, dental, and vision insurance coverage.
• 401(k) retirement plan with company matching contributions.
• Paid time off and company holidays.
• Paid parental leave.
• Flexible remote work environment with opportunities to collaborate and connect with teams.
• Inclusive workplace culture focused on innovation, professional growth, and employee well-being.
• Opportunities to work on impactful digital transformation projects with leading organizations.