Group Director, Program Manager

About the role

The Group Director, Program Manager will oversee a large, high-velocity AI-enablement engineering partnership with a premier enterprise client. They will manage the intake pipelines, business alignment, and cross-functional reporting while working closely with the Senior Engineering Lead to orchestrate the entire engagement lifecycle.

Responsibilities

• Strategic intake & triage
  • Design, own, and refine a structured intake framework
  • Evaluate incoming business requests and route them to the appropriate technical track
  • Facilitate open office hours and advisory sessions
  • Map and execute a phased rollout and staggered intake strategy
• Cross-functional leadership & governance
  • Orchestrate the relationship between decentralized business units and the central engineering architecture team
  • Partner directly with enterprise Product Sponsors and Technical Product Managers
  • Forecast demand and identify opportunities for scaling engineering capacity
  • Ensure all localized builds align with corporate roadmap goals
• Executive communications & measurement
  • Evangelize program wins
  • Craft and broadcast success stories
  • Define, measure, and report on critical program KPIs
  • Own the cross-functional communication strategy

Requirements

• Senior-level experience in technical program management, product operations, product management, or technical account management, ideally within enterprise software, AI-enablement, or complex cloud environments
• Proven ability to navigate highly matrixed, ambiguous enterprise organizations and build consensus among competing stakeholder priorities
• Deep experience building intake matrices, triage workflows, and operational playbooks from scratch
• Exceptional communication skills with the ability to translate deeply technical engineering challenges into clear business impacts for senior leadership
• A strong fundamental understanding of modern software development lifecycles, cloud architecture, and emerging AI technologies

Qualifications

• BS/MS in Computer Science, Engineering, or related field
• 7+ years of experience in technical program management, product operations, product management, or technical account management
• Experience in enterprise software, AI-enablement, or complex cloud environments
• Ability to navigate highly matrixed, ambiguous enterprise organizations and build consensus among competing stakeholder priorities
• Experience building intake matrices, triage workflows, and operational playbooks from scratch
• Strong fundamental understanding of modern software development lifecycles, cloud architecture, and emerging AI technologies

Skills

• Strategic planning and project management
• Collaborative problem-solving
• Effective communication and presentation skills
• Technical fluency in software development lifecycles, cloud architecture, and emerging AI technologies

Benefits

We offer a comprehensive benefits package including healthcare, dental, and vision coverage, a 401k plan with matching, paid time off, parental leave, and more. DEPT® is an equal opportunity employer committed to diversity, equity, and inclusion.

Pay

The anticipated salary range for this position is $154,000—$205,000 USD based on a 40-hour workweek and leveling. The actual salary will vary based on relevant experience, expertise, physical location, and organizational impact.

Schedule

This role is available for remote work in the United States.