Group Director, Program Manager

About the role

The Group Director, Program Manager will oversee a large, high-velocity AI-enablement engineering partnership with a premier enterprise client. They will manage the intake pipelines, business alignment, and cross-functional reporting while working closely with the Senior Engineering Lead to orchestrate the entire engagement lifecycle.

Responsibilities

• Strategic intake & triage: Manage the front door, design, own, and refine a structured intake framework, and map and execute a phased rollout and staggered intake strategy.
• Cross-functional leadership & governance: Serve as the primary connective tissue between decentralized business units and the central engineering architecture team, and partner directly with enterprise Product Sponsors and Technical Product Managers to coordinate intake prioritization and ensure all localized builds align with corporate roadmap goals.
• Anticipate and orchestrate scale: Partner closely with engineering and business leads to forecast demand, and ensure bespoke breakthroughs and local learnings are codified, synthesized, and transformed into shared, repeatable playbooks for the broader enterprise.
• Executive communications & measurement: Evangelize program wins, define, measure, and report on critical program KPIs, and own the cross-functional communication strategy to ensure transparent, predictable reporting across disparate teams, engineering leads, and C-suite stakeholders.
• Operational readiness: Manage the critical path for program onboarding, ensuring all foundational technical dependencies, access permissions, and service level agreements (SLAs) are locked in for seamless execution.

Requirements

• Senior-level experience: 7+ years of experience in technical program management, product operations, product management, or technical account management, ideally within enterprise software, AI-enablement, or complex cloud environments.
• Strategic agility: Proven ability to navigate highly matrixed, ambiguous enterprise organizations and build consensus among competing stakeholder priorities.
• Process architecture: Deep experience building intake matrices, triage workflows, and operational playbooks from scratch.
• Executive presence: Exceptional communication skills with the ability to translate deeply technical engineering challenges into clear business impacts for senior leadership.
• Technical fluency: While you do not need to write code, you must possess a strong fundamental understanding of modern software development lifecycles, cloud architecture, and emerging AI technologies to effectively partner with Senior Engineers and TPMs.

Qualifications

• Master's degree in Computer Science, Engineering, Business Administration, or related field.
• Proven ability to lead and manage complex projects with multiple stakeholders.
• Experience in managing and optimizing engineering resources to achieve project goals.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills, both written and verbal.
• Ability to work independently and as part of a team.

Skills

• Project Management
• Program Management
• Enterprise Software
• AI Enablement
• Cloud Architecture
• Software Development Lifecycle
• Business Strategy
• Collaboration
• Leadership

Benefits

We offer a comprehensive benefits package including healthcare, dental, and vision coverage, a 401(k) plan with matching, paid time off, parental leave, and more. DEPT® is an equal opportunity employer committed to fostering a diverse and inclusive workplace.

Pay

The anticipated salary range for this position is $154,000—$205,000 USD based on a 40-hour workweek and leveling. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact.

Schedule

This role is available for remote work in the United States.