Group Director, Program Manager

About the role

The Group Director, Program Manager will oversee a large, high-velocity AI-enablement engineering partnership with a premier enterprise client. They will manage the intake pipelines, business alignment, and cross-functional reporting while working closely with the Senior Engineering Lead to orchestrate the entire engagement lifecycle.

Responsibilities

• Strategic intake & triage
  • Design, own, and refine a structured intake framework
  • Evaluate incoming business requests and route them to the appropriate technical track
  • Facilitate open office hours and advisory sessions
  • Map and execute a phased rollout and staggered intake strategy
• Cross-functional leadership & governance
  • Serve as the primary connective tissue between decentralized business units and the central engineering architecture team
  • Partner directly with enterprise Product Sponsors and Technical Product Managers (TPMs)
  • Forecast demand and identify opportunities for scaling engineering capacity
  • Ensure all localized builds align with corporate roadmap goals
• Executive communications & measurement
  • Define, measure, and report on critical program KPIs
  • Translate engineering velocity and cost consolidation into clear, executive-level ROI narratives
  • Own the cross-functional communication strategy
• Operational readiness
  • Manage the critical path for program onboarding
  • Ensure all foundational technical dependencies, access permissions, and SLAs are locked in

Requirements

• Senior-level experience in technical program management, product operations, product management, or technical account management, ideally within enterprise software, AI-enablement, or complex cloud environments
• Proven ability to navigate highly matrixed, ambiguous enterprise organizations and build consensus among competing stakeholder priorities
• Deep experience building intake matrices, triage workflows, and operational playbooks from scratch
• Exceptional communication skills with the ability to translate deeply technical engineering challenges into clear business impacts for senior leadership
• A strong fundamental understanding of modern software development lifecycles, cloud architecture, and emerging AI technologies

Qualifications

• 7+ years of experience in technical program management, product operations, product management, or technical account management, ideally within enterprise software, AI-enablement, or complex cloud environments
• Proven ability to navigate highly matrixed, ambiguous enterprise organizations and build consensus among competing stakeholder priorities
• Deep experience building intake matrices, triage workflows, and operational playbooks from scratch
• Exceptional communication skills with the ability to translate deeply technical engineering challenges into clear business impacts for senior leadership
• A strong fundamental understanding of modern software development lifecycles, cloud architecture, and emerging AI technologies

Skills

• Strategic planning and project management
• Collaborative problem-solving
• Technical fluency in software development lifecycles, cloud architecture, and AI technologies
• Excellent communication and presentation skills

Benefits

• Healthcare, Dental, and Vision coverage
• 401k plan, plus matching
• Paid Time Off (PTO)
• Company Holidays
• Parental Leave

Pay

The anticipated salary range for this position is listed below. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we're flexible.

• US Remote Range: $154,000—$205,000 USD

Schedule

US Remote