Group and Transient Sales Specialist

Overview

The Sales Specialist plays a critical role in providing proactive sales engagement and reactive/inquiry response with the luxury retail travel agency and preferred corporate markets in support of the Director of Sales. The goal is to maximize total room nights and revenue potential for Park Lane New York across the Corporate- Consortia and Transient Luxury Leisure market segments with a focus on both retention and acquisition.

Responsibilities

• Interacts with the operation team to ensure understanding of guest needs and in creating a working relationship within all areas of the operation
• Working in a team, the position will report to the Director of Sales & Marketing with a dotted line to the Director of Luxury and Corporate Sales, segment owner, as support to achieve targets/budget
• Prepares and presents effective proposals for luxury travel agency inquiries, and if needed enters reservations in support of the Reservations Manager and reservations team
• Maintains well-organized documentation and reports
• Participation sales meetings, events and other staff meetings
• Works as a team member with the sales and catering team
• Experience and ability to sell a luxury hotel experience
• Developing, implementing and monitoring the hotels sales strategy to achieve and exceed forecasted revenue targets in Rooms, Food and Beverage and all other revenue-generating departments
• Managing the hotel sales contacts and achievement of the hotel revenue plan
• Attending major travel, trade and corporate functions and conduct sales trips based on business priorities which may include travel on weekends and evening events
• Retention and acquisition of corporate business
• Building and maintaining strong client relations and developing accounts to increase market share
• Maximizing yield potential for corporate business for the hotel
• Working closely with the Director of Sales & Marketing and Director of Luxury and Corporate Sales to develop and implement strategies to maximize business levels
• Interacts with B2B customer guests to obtain feedback on product quality and service levels

Qualifications

• University qualifications in Business, Hospitality or Sales and Marketing
• Minimum 2 years sales experience in a four or five-star hotel or, a similar fast-paced environment
• An engaged and results-driven achiever with strong influencing skills
• Excellent interpersonal, communication and time management skills
• Proven sales experience with the ability to lead, guide and achieve personal rev goals
• Highly motivated, solutions-orientated self-starter with adaptable teamwork styles
• Strong analytical skills with the ability to translate data into profitable action
• Strategic orientation with the know-how to problem solve under pressure
• Ability to create a positive first impression with an understanding of the importance of five-star grooming standards
• Refined verbal and written communication skills
• Prefer selling, negotiating, business writing and presentation skills training

Pay

$65,000 - $70,000 Annual Salary